Dixa to Kayako Classic
migration service
Smooth , no special expertise or programming required. A complete Dixa to Kayako Classic data migration software.
Dixa to Kayako Classic
Your best tool for Dixa to Kayako Classic data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Skip complex data audit and code development processes. Simply choose customer info you need to move and set off with the transition when comfortable.Easy migration
No specific knowledge or skill required. Just choose what data will go to the target system and observe the magic happening.Record completion
Transfer your help desk data in full to make certain that no ticket has lost essential customer support information.Automated migration
Afraid that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we made sure that our tool interface accessible as possible.
Attach the help desks, select data, click ok, and you’re done!
Preserved data links
Starting from the ticket requester to every comment author, all you records will keep their previous data structure untouched.
You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will arrive how you left it.
Data safety is paramount
Information is key which is why we created a method that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.
You control the process
Manage your information with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Great service first
Outside of providing great customer service, we always aim to develop our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to increase the core experience.
Reasons to use Help Desk Migration to switch from Dixa to Kayako Classic
Strong safety of your data
The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to ensure that the data end up being in the right places in Kayako Classic.Next
Sustained connection between object and people
When migrating your data from Dixa to Kayako Classic we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Dixa to Kayako Classic
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Dixa to Kayako Classic work
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Prepare
Start by preparing Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from Dixa to Kayako Classic.
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Link Dixa
Fill out the form with requested credentials to make it possible for our data migration tool to fetch information from your current help desk.
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Link Kayako Classic
Do the same action to connect our service with the new help desk and thus make it possible to import the data.
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Select objects
Select the information you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your needs
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Migrate limited amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Kayako Classic everything
When everything's validated, determine a quiet time with the minimal load on the support team and start migrating from Dixa to Kayako Classic.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your Kayako Classic import
Our staff would be more than happy to run a personalized migration if you have specific needs.
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