Dixa to Kapdesk
migration service
Trouble-free , no special expertise or programming required. A complete Dixa to Kapdesk data migration software.
Dixa to Kapdesk
The best Dixa to Kapdesk tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Skip complex data audit and code development processes. Simply decide on what data you need to move and start the transition immediately.Effortless migration
No special knowledge or skill required. Just choose what data will go to the target platform and enjoy the magic happening.Data completion
Migrate your help desk data in full to make sure that no ticket is missing critical customer support information.Simple and easy procedure
No need to worry about coding or constantly control each piece of info moved.
Just attach both platforms, tick what you need to take to a new database and allow the system do the rest for you.
Preserved connections
From sender information to phone number connection, all you records will keep their initial connections intact.
You don’t have to worry that some data will be missing and service quality will degrade. Everything will arrive how you expected.
Security is paramount
You data is everything which is why we developed a method that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.
You’re in control
Take complete control of your information with our internal data mapper. Select what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.
Simple & effective
In only a couple of buttons to press it will be possible to select the data arrangement, when it goes, and in what order.
Our developers considered user experience as a priority and made sure that it will be possible to use the system to its fullest.
Great service first
Outside of providing great customer support services, we always want to develop our customer service.
As a company, we want you to have the best possible service, which is why we are continuously putting so much effort to enhance the general experience.
Why you should use Help Desk Migration to switch from Dixa to Kapdesk
Strong security of your data
The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up being in the right places in Kapdesk.Next
Maintained connectivity between object and people
When migrating your records from Dixa to Kapdesk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Dixa to Kapdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Dixa to Kapdesk work
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Get ready
Sign up and go to our migration wizard.
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Link Dixa
Opt and link your Dixa service desk with HDM.
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Link Kapdesk
Grant access to your Kapdesk account.
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Outline your needs
Let us know exactly what aspects of your migration you want to modify
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Have your requirements estimated
We will investigate your case and get back to you with a total price and a scope of tasks.
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Migrate from Dixa to Kapdesk all data
Transfer all your customer support records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your Kapdesk import
Our team would be more than happy to run a custom migration in case you have special demands.
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