Dixa to Kapdesk
migration service

Trouble-free , no special expertise or programming required. A complete Dixa to Kapdesk data migration software.

Features Objects Pricing Testimonials

Migrate from Dixa

To Kapdesk

Your email

More details

Secure and Safe

Your passwords along with records are safe with us and will be used for import solely.

Quick and Easy

Help Desk Migration does not require any special expertise or knowledge to begin the the migration.

Full & Precise

We've considered all major peculiarities of various helpdesks to let you accurately and efficiently migrate massive loads of data

Why you should use Help Desk Migration to switch from Dixa to Kapdesk

Strong security of your data

The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

Automatic data migration wizard

With Help Desk Migration it is easy to move your customer service to a new helpdesk without involving the IT department

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up being in the right places in Kapdesk.

Maintained connectivity between object and people

When migrating your records from Dixa to Kapdesk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

What you may migrate from Dixa to Kapdesk

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from Dixa to Kapdesk work

Get ready
Sign up and go to our migration wizard.
Link Dixa
Opt and link your Dixa service desk with HDM.
Link Kapdesk
Grant access to your Kapdesk account.
Outline your needs
Let us know exactly what aspects of your migration you want to modify
Have your requirements estimated
We will investigate your case and get back to you with a total price and a scope of tasks.
Migrate from Dixa to Kapdesk all data
Transfer all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one

Migrate from Dixa

To Kapdesk

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.

Let's get connected

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Automated Migration price

During automated migration we transfer records , including relations between them.

Start free demo migration

Custom Migration price

Any modules, any requirements.

Request custom migration

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Hear from our happy customers

Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
Roller Luke Director of Operation at The Core Technology Group
Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Jason Morehouse CEO, Co-founder at CHECKFRONT