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Dixa to Issuetrak
migration service

Extremely easy , no special skill set or programming required. A complete Dixa to Issuetrak data migration software.

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The best Dixa to Issuetrak tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and code development processes. Simply decide on customer info you need to move and set off with the transition right away.
Effortless transition process
No special expertise required. Just choose what data will go to the target platform and observe the magic happening.
Data structure maintenance
Migrate your help desk info in full to ensure that no ticket has lost vital customer support details.
Automated tool

Worried that you’ll have to use advanced skills to migrate your customer service data? Worry not as we made sure that our tool interface user friendly as possible.

Link the platforms, pick data, click ok, and you’re done!

Data maintenance

Your customer data migrates unite , you can take our word.

Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our team members can see your credentials or other information.

You can be certain with HDM no data breaches are possible.

You’re in control

Take complete control of your information with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a few buttons to press it will be possible to pick what goes where, when it starts, and in what order.

Our tech engineers took user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a data import service supplier, we strive to propose the most effective migration tool. Yet, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from Dixa to Issuetrak

Castle gates

Strong security of your records

The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the data end up being in the right destinations in Issuetrak.

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When migrating your records from Dixa to Issuetrak we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Dixa to Issuetrak

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Dixa to Issuetrak work

  • Get ready

    Sign-up and go to our migration wizard.

  • Connect Dixa

    Choose and link your Dixa support desk with HDM.

  • Connect Issuetrak

    Give access to your Issuetrak account.

  • Clarify your needs

    Let us understand precisely what parts of your migration you wish to adjust

  • Get your preferences estimated

    We shall research your application and get back to you with a price range and a scope of work.

  • Migrate from Dixa to Issuetrak all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Issuetrak import

Our team would be more than happy to perform a customized migration if you have particular demands.
Get a price estimation

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