Dixa to Inmoment Customer Experience (CX)
migration service
Smooth , no special know how or programming required. A complete Dixa to Inmoment Customer Experience (CX) data migration software.
Dixa to Inmoment Customer Experience (CX)
Your best tool for Dixa to Inmoment Customer Experience (CX) data migration
No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Avoid complex data audit and code development processes. Just pick what data you need to migrate and start the transition right away.Simple transition process
No tech expertise required. Just choose what data will go to the new solution and enjoy the miracle happening.Record structure maintenance
Move your help desk data in full to ensure that no ticket is missing critical customer support information.Easy procedure
You don’t have to bother about scripting or constantly control each record transferred.
Just link both platforms, pick what you need to migrate and let the Migration Wizard do the rest for you.
Preserved data links
Starting from the ticket requester to every comment author, your entire database will keep their prior connections untouched.
You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you where you left it.
Data safety is priority
Information is everything which is why we created a method that will keep your information intact.
Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.
Data mapping
Choose records that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick anything you might actually need.
Efficient out-of-the-box solution
In only a couple of clicks you will be able to select the data arrangement, when it goes, and in what order.
Our tech engineers considered customer experience as an essential factor and ensured that you will be able to use the system to its fullest.
Good service first
Outside of producing great customer service, we always strive to develop our customer service.
As a team, we want you to have the best possible service, which is why we are always making great strides to increase the core experience.
Reasons to use Help Desk Migration to migrate data from Dixa to Inmoment Customer Experience (CX)
Strong privacy of your data
The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right places in Inmoment Customer Experience (CX).Next
Retained connectivity between object and people
When migrating your data from Dixa to Inmoment Customer Experience (CX) we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Dixa to Inmoment Customer Experience (CX)
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Dixa to Inmoment Customer Experience (CX) work
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Prepare
Sign up and go to our migration software.
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Link Dixa
Select and link your Dixa service desk with HDM.
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Link Inmoment Customer Experience (CX)
Grant access to your Inmoment Customer Experience (CX) account.
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Clarify your requirements
Let us know what elements of your migration you would like to tweak
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Have your preferences estimated
We will investigate your case and get back to you with a total price and a scope of work.
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Migrate from Dixa to Inmoment Customer Experience (CX) everything
Move all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your Inmoment Customer Experience (CX) import
Our staff would be more than happy to perform a customized migration in case you have special requirements.
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