Dixa to HESK
migration service
Smooth , no special expertise or coding required. A complete Dixa to HESK data migration instrument.
Dixa to HESK
Your best tool for Dixa to HESK data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and script development processes. Just decide on customer info you need to migrate and set off with the transition right away.Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new platform and observe the miracle happening.Record completion
Transfer your help desk records in full to make sure that no ticket has lost critical customer service details.Easy procedure
No need to worry about scripting or constantly watch each record moved.
Just link both platforms, choose what you need to migrate and let the tool deal with the remainder.
Intact connections
Starting from the ticket requester to every comment author, all you records will keep their initial data structure untouched.
You don’t have to worry that some data will be missing and service quality will decrease. Everything will be waiting for you how you left it.
Data safety is paramount
You data is key which is why we created a method that will keep your information safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.
Record mapping
Select information that will be moved by using our built-in data viewer.
From contacts to tickets to help center solutions, it will be possible to select just about everything you might ever need.
Simple & effective
In just a few clicks it will be possible to pick the data arrangement, when it starts, and how.
Our developers took user experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.
Customer service first
Apart from providing great customer support services, we always strive to develop our customer service.
As a company, we want you to have the best possible service, which is why we are constantly making great strides to enhance the core experience.
Reasons to use Help Desk Migration to switch from Dixa to HESK
Strong safety of your information
The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right destinations in HESK.Next
Sustained link between object and people
When migrating your data from Dixa to HESK we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Dixa to HESK
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Dixa to HESK work
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Prepare
Start off by creating Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from Dixa to HESK.
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Connect Dixa
Fill in the form with requested credentials to permit our data migration tool to access data from your current help desk.
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Connect HESK
Do the same action to connect our service with the new help desk and thereby make it possible to import the records.
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Select objects
Choose the records you need to migrate and set the ticket fields mapping, so the records could be moved in line with your needs
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Migrate limited amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to HESK all data
When everything's tested, choose a quiet time with the minimal load on the support department and begin migrating from Dixa to HESK.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your HESK import
Our staff would be more than happy to run a custom migration if you have special demands.
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