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Dixa to HelpShift
migration service

Smooth , no special know how or coding required. A complete Dixa to HelpShift data migration software.

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Your best tool for Dixa to HelpShift data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and code development processes. Simply pick customer info you need to migrate and start the transition immediately.
Simple transition process
No tech expertise needed. Just choose what data will go to the target solution and observe the miracle happening.
Record structure maintenance
Move your help desk records in full to make certain that no ticket has lost critical customer support information.
Automated migration

Scared that you’ll need advanced skills to migrate your customer service data? Don’t be as we ensured that our tool accessible as it can possibly be.

Attach the help desks, pick data, click ok, and you’re done!

Data maintenance

Your information migrates unite , you can take our word.

Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our employees can access to your passwords or records.

You may be certain with HDM no data breaches will take place.

You control the process

Take complete control of your information with our in-app data mapping solution. Select what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In just a few buttons to press you will be able to pick the data arrangement, when it goes, and how.

Our tech engineers took customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer priority

As a data import service provider, we strive to deliver the most effective migration tool. Yet, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Dixa to HelpShift

Castle gates

Strong privacy of your information

The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right places in HelpShift.

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Retained relation between object and people

When migrating your data from Dixa to HelpShift we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Dixa to HelpShift

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Dixa to HelpShift work

  • Prepare

    Start off by preparing Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Dixa to HelpShift.

  • Fill in the form with requested credentials to allow our data migration tool to fetch information from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Choose the records you need to migrate and set the ticket fields mapping, so the records could be transferred based upon your needs

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to HelpShift everything

    When everything's tested out, find a quiet time with the least load on the support team and begin migrating from Dixa to HelpShift.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your HelpShift import

Our staff would be more than happy to perform a personalized migration if you have special requirements.
Get a price estimation

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