Dixa to FuseDesk
migration service
Trouble-free , no special knowledge or programming required. A complete Dixa to FuseDesk data migration tool.
Dixa to FuseDesk
The best Dixa to FuseDesk tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Skip complex data audit and tool development processes. Simply choose customer info you need to transfer and set off with the transition right away.Effortless migration
No special knowledge or skill required. Just select what data will go to the target system and observe the wonders happening.Data completion
Migrate your help desk records in full to make sure that no ticket has lost essential customer support information.Automated tool
Scared that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we made sure that our tool interface is as easy to use as possible.
Link the help desks, pick data, click ok, and you’re done!
Intact data links
From sender information to phone number connection, all you records will keep their prior data structure maintained.
You don’t have to worry that some records will be lost and service quality will degrade. Everything will be waiting for you how you expected.
Security is paramount
Information is key which is why we designed a system that will keep your customer records intact.
Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.
Record mapping
Select data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick anything you might ever need.
Simple & effective
In only a few buttons to press it is possible to pick what goes where, when it starts, and in what order.
Our software took customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.
Good service first
Apart from providing great customer service, we always aim to develop our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are continuously making great strides to improve the general experience.
Why you should use Help Desk Migration to switch from Dixa to FuseDesk
Strong security of your information
The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right places in FuseDesk.Next
Maintained association between object and people
When migrating your records from Dixa to FuseDesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Dixa to FuseDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Dixa to FuseDesk work
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Get ready
Start off by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from Dixa to FuseDesk.
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Link Dixa
Complete the form with requested credentials to permit our data migration tool to retrieve records from your current help desk.
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Link FuseDesk
Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.
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Select objects
Choose the data you want to migrate and set the ticket fields mapping, so the data could be transferred according to your preferences
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Migrate limited amount of data
Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to FuseDesk all data
Once everything's tested out, determine a quiet time with the minimal load on the support department and start migrating from Dixa to FuseDesk.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your FuseDesk import
Our team would be more than happy to run a custom migration if you have specific needs.
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