Dixa to Front
migration service
Extremely easy , no special expertise or coding required. A complete Dixa to Front data migration instrument.
Dixa to Front
The best Dixa to Front tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip the system analysis and script development processes. Simply choose the records you need to move and start the transition immediately.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target system and see the magic happening.Data completion
Move your help desk info in full to make sure that no ticket has lost vital customer service information.Automated tool
Worried that you’ll need advanced skills to migrate your info? Don’t be as we ensured that our tool user friendly as possible.
Attach the platforms, choose records, click ok, and the migration is ready!
Intact connections
From sender information to phone number connection, your entire database will keep their previous connections intact.
You don’t have to worry that some records will be lost and service quality will degrade. Everything will be waiting for you where you expected.
Security is priority
You data is everything which is why we developed a method that will keep your customer records safe and sound.
Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.
Record mapping
Select information that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick anything you might ever need.
Simple & effective
In just a few buttons to press it is possible to choose the data arrangement, when it goes, and in what order.
Our tech engineers took user experience as a priority and ensured that it will be possible to use the system to its fullest.
Customer service first
Except producing great customer support services, we always strive to improve our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are always making great strides to improve the general experience.
Why you should use Help Desk Migration to switch from Dixa to Front
Strong privacy of your records
The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right places in Front.Next
Retained relation between object and people
When migrating your records from Dixa to Front we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Dixa to Front
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Dixa to Front work
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Get ready
Start with creating Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from Dixa to Front.
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Link Dixa
Fill out the form with requested credentials to allow our data migration tool to fetch information from your current help desk.
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Connect Front
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.
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Choose objects
Choose the data you want to migrate and set the ticket fields mapping, so the data could be moved according to your preferences
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Migrate limited amount of data
Test out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Front everything
Once everything's validated, determine a quiet time with the least load on the support staff and begin migrating from Dixa to Front.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your Front import
Our team would be more than happy to run a custom migration if you have particular needs.
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