Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Dixa to Front
migration service

Extremely easy , no special expertise or coding required. A complete Dixa to Front data migration instrument.

More details

The best Dixa to Front tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and script development processes. Simply choose the records you need to move and start the transition immediately.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target system and see the magic happening.
Data completion
Move your help desk info in full to make sure that no ticket has lost vital customer service information.
Automated tool

Worried that you’ll need advanced skills to migrate your info? Don’t be as we ensured that our tool user friendly as possible.

Attach the platforms, choose records, click ok, and the migration is ready!

Intact connections

From sender information to phone number connection, your entire database will keep their previous connections intact.

You don’t have to worry that some records will be lost and service quality will degrade. Everything will be waiting for you where you expected.

Security is priority

You data is everything which is why we developed a method that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.

Record mapping

Select information that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick anything you might ever need.

Simple & effective

In just a few buttons to press it is possible to choose the data arrangement, when it goes, and in what order.

Our tech engineers took user experience as a priority and ensured that it will be possible to use the system to its fullest.

Customer service first

Except producing great customer support services, we always strive to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are always making great strides to improve the general experience.


Why you should use Help Desk Migration to switch from Dixa to Front

Castle gates

Strong privacy of your records

The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right places in Front.

Next

Retained relation between object and people

When migrating your records from Dixa to Front we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Dixa to Front

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Dixa to Front work

  • Get ready

    Start with creating Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from Dixa to Front.

  • Fill out the form with requested credentials to allow our data migration tool to fetch information from your current help desk.

  • Connect Front

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Choose the data you want to migrate and set the ticket fields mapping, so the data could be moved according to your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Front everything

    Once everything's validated, determine a quiet time with the least load on the support staff and begin migrating from Dixa to Front.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Front import

Our team would be more than happy to run a custom migration if you have particular needs.
Get a price estimation

Blog Articles You Might Find Useful

5 Steps to Realizing You Need to Migrate Your Help Desk

Help desk software has always been a valuable tool for any business aiming to maintain a high customer satisfaction rate. However, as the customer base…

Leverage the Benefits & Save Money on a Help Desk System

If you are using (or used) a help desk system of any kind, you probably know that expenses can reach as low as 50 bucks…

Rock Your Customer Service with Zendesk as Desk Alternative

O tempora! O mores! These words of Cicero are easily lying on the ever changing and ever growing requirements of customers to the service and…

Book a Call
cancel
%s
— %s