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Dixa to eDesk by xSellco
migration service

Trouble-free , no special knowledge or coding required. A complete Dixa to eDesk by xSellco data migration instrument.

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The best Dixa to eDesk by xSellco tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and script development processes. Just pick customer info you need to migrate and start the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new solution and observe the miracle happening.
Data completion
Transfer your help desk info in full to make sure that no ticket is missing vital customer support information.
Automated tool

Worried that you’ll need special skills to move your customer service data? Don’t be as we made sure that our tool is as easy to use as possible.

Attach the platforms, select records, click ok, and the migration is ready!

Data dependency

Your information comes complete , you can take our word.

Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind thick walls. Not even all our team members can access to your credentials or records.

You can be sure that with HDM no hacker attacks are possible.

Record mapping

Select information that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick anything you might actually need.

Simple & effective

In just a couple of clicks you will be able to pick what goes where, when it goes, and in what order.

Our developers considered user experience as a priority and ensured that it will be possible to use the system to its fullest.

Customer service as priority

As a migration service provider, we work to propose the most effective migration tool. Yet, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Dixa to eDesk by xSellco

Castle gates

Strong safety of your records

The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right places in eDesk by xSellco .

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Sustained relation between object and people

When migrating your records from Dixa to eDesk by xSellco we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Dixa to eDesk by xSellco

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Dixa to eDesk by xSellco work

  • Get ready

    Start with creating Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from Dixa to eDesk by xSellco .

  • Fill in the form with required credentials to make it possible for our data migration tool to access information from your current help desk.

  • Connect eDesk by xSellco

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Choose the data you need to migrate and set the ticket fields mapping, so the records could be migrated according to your needs

  • Migrate small amount of data

    Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to eDesk by xSellco all data

    Once everything's tested, choose a quiet time with the minimal load on the support department and begin migrating from Dixa to eDesk by xSellco .

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your eDesk by xSellco import

Our team would be more than happy to run a custom migration in case you have particular requirements.
Get a price estimation

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