Dixa to Dezide
migration service
Smooth , no special knowledge or coding required. A complete Dixa to Dezide data migration instrument.
Dixa to Dezide
Your best tool for Dixa to Dezide data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip the platform analysis and script development processes. Just decide on customer info you need to move and start the transition right away.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new platform and observe the magic happening.Record completion
Migrate your help desk info in full to ensure that no ticket has lost vital customer support details.Simple and easy process
You don’t have to bother about coding or constantly watch each record moved.
Just link both platforms, choose what you need to take to a new database and allow the system deal with the rest for you.
Preserved data links
Starting from the ticket requester to every comment author, your entire database will keep their initial data structure untouched.
You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will be waiting for you how you left it.
Data safety is priority
You data is key which is why we created a method that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.
Record mapping
Choose information that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to pick just about everything you might actually need.
Simple & effective
In just a few clicks it will be possible to pick the data arrangement, when it goes, and in what order.
Our software considered customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.
Customer service first
Outside of producing great customer support services, we always want to improve our customer service.
As a team, we want you to enjoy best possible service, which is why we are always making great strides to enhance the core experience.
Reasons to use Help Desk Migration to switch from Dixa to Dezide
Strong security of your records
The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right destinations in Dezide.Next
Maintained relation between object and people
When migrating your data from Dixa to Dezide we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Dixa to Dezide
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Dixa to Dezide work
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Prepare
Sign-up and go to our migration tool.
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Connect Dixa
Select and link your Dixa support desk with HDM.
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Link Dezide
Grant access to your Dezide account.
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Describe your requirements
Let us understand precisely what components of your migration you would like to fine-tune
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Get your preferences estimated
We will analyze your case and send you with a the overall cost and a scope of tasks.
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Migrate from Dixa to Dezide everything
Move all your customer service records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your Dezide import
Our staff would be more than happy to run a customized migration if you have particular demands.
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