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Dixa to Dezide
migration service

Smooth , no special knowledge or coding required. A complete Dixa to Dezide data migration instrument.

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Your best tool for Dixa to Dezide data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and script development processes. Just decide on customer info you need to move and start the transition right away.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new platform and observe the magic happening.
Record completion
Migrate your help desk info in full to ensure that no ticket has lost vital customer support details.
Simple and easy process

You don’t have to bother about coding or constantly watch each record moved.

Just link both platforms, choose what you need to take to a new database and allow the system deal with the rest for you.

Starting from the ticket requester to every comment author, your entire database will keep their initial data structure untouched.

You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will be waiting for you how you left it.

Data safety is priority

You data is key which is why we created a method that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

Record mapping

Choose information that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to pick just about everything you might actually need.

Simple & effective

In just a few clicks it will be possible to pick the data arrangement, when it goes, and in what order.

Our software considered customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service first

Outside of producing great customer support services, we always want to improve our customer service.

As a team, we want you to enjoy best possible service, which is why we are always making great strides to enhance the core experience.


Reasons to use Help Desk Migration to switch from Dixa to Dezide

Castle gates

Strong security of your records

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right destinations in Dezide.

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Maintained relation between object and people

When migrating your data from Dixa to Dezide we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Dixa to Dezide

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Dixa to Dezide work

  • Prepare

    Sign-up and go to our migration tool.

  • Connect Dixa

    Select and link your Dixa support desk with HDM.

  • Grant access to your Dezide account.

  • Describe your requirements

    Let us understand precisely what components of your migration you would like to fine-tune

  • Get your preferences estimated

    We will analyze your case and send you with a the overall cost and a scope of tasks.

  • Migrate from Dixa to Dezide everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Dezide import

Our staff would be more than happy to run a customized migration if you have particular demands.
Get a price estimation

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