Dixa to Deskpro
migration service
Effortless , no special knowledge or programming required. A complete Dixa to Deskpro data migration instrument.
Dixa to Deskpro
Your best tool for Dixa to Deskpro data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Skip complex data audit and script development processes. Just choose what data you need to move and start the transition immediately.Easy migration
No specific knowledge or skill required. Just pick what data will go to the new system and enjoy the magic happening.Record completion
Transfer your help desk records in full to make certain that no ticket is missing vital customer service details.Automated migration
Scared that you’ll have to use special skills to move your info? Worry not as we ensured that our tool is as easy to use as it can possibly be.
Link the help desks, select data, click ok, and you’re done!
Preserved data links
Starting from the ticket requester to every comment author, all you records will keep their initial connections intact.
You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will arrive where you expected.
Data safety is paramount
Information is everything which is why we developed a system that will keep your information untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.
You control the process
Manage your information with our in-app data mapper. Select what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.
Simple & effective
In only a couple of clicks it is possible to select the data arrangement, when it goes, and in what order.
Our software considered customer experience as an essential factor and made sure that you will be able to use the system to its fullest.
Customer service first
Outside of providing great customer service, we always want to develop our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are always putting so much effort to enhance the general experience.
Reasons to use Help Desk Migration to switch from Dixa to Deskpro
Strong safety of your information
The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right destinations in Deskpro.Next
Sustained connection between object and people
When migrating your data from Dixa to Deskpro we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Dixa to Deskpro
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Dixa to Deskpro work
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Prepare
Start off by preparing Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from Dixa to Deskpro.
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Connect Dixa
Fill out the form with requested credentials to allow our data migration tool to retrieve records from your current help desk.
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Link Deskpro
Do the same action to connect our service with the new help desk and thus make it possible to import the information.
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Select objects
Select the records you want to migrate and set the ticket fields mapping, so the data could be transferred in line with your preferences
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Migrate limited amount of data
Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to Deskpro all data
Once everything's validated, find a quiet time with the least load on the support team and start migrating from Dixa to Deskpro.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your Deskpro import
Our staff would be more than happy to run a personalized migration in case you have particular needs.
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