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Dixa to DeskCenter Management Suite
migration service

Trouble-free , no special skill set or programming required. A complete Dixa to DeskCenter Management Suite data migration instrument.

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The best Dixa to DeskCenter Management Suite tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and script development processes. Simply pick the records you need to migrate and start the transition immediately.
Simple transition process
No tech expertise required. Just pick what data will go to the target solution and see the miracle happening.
Data structure maintenance
Move your help desk records in full to ensure that no ticket is missing vital customer service information.
Automated tool

Scared that you’ll have to use special skills to migrate your info? Don’t be as we ensured that our tool user friendly as it can possibly be.

Connect the help desks, select records, click ok, and you’re done!

Data maintenance

Your customer data comes unite and we mean it.

Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind thick walls. Not even all our team members have access to your passwords or records.

You can rest assured that with HDM no data breaches will take place.

You control the process

Take complete control of your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Guided migration

If this is your first migration, worry not. Helpful and insightful on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service supplier, we work to propose the best possible migration tool. Nevertheless, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from Dixa to DeskCenter Management Suite

Castle gates

Strong privacy of your information

The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right places in DeskCenter Management Suite.

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When migrating your records from Dixa to DeskCenter Management Suite we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Dixa to DeskCenter Management Suite

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Dixa to DeskCenter Management Suite work

  • Get ready

    Register and go to our migration software.

  • Opt and connect your Dixa service desk with HDM.

  • Grant access to your DeskCenter Management Suite account.

  • Describe your requirements

    Let us know exactly what parts of your migration you need to adjust

  • Get your requirements estimated

    We will investigate your case and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Dixa to DeskCenter Management Suite everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your DeskCenter Management Suite import

Our team would be more than happy to perform a customized migration in case you have particular requirements.
Get a price estimation

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