Dixa to CustomerFirst
migration service
Effortless , no special expertise or coding required. A complete Dixa to CustomerFirst data migration software.
Dixa to CustomerFirst
Your best tool for Dixa to CustomerFirst data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and code development processes. Simply pick the records you need to migrate and set off with the transition when comfortable.Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target solution and see the miracle happening.Record completion
Migrate your help desk records in full to make certain that no ticket is missing critical customer service details.Simple and easy procedure
No need to worry about scripting or constantly watch each piece of info transferred.
Just attach your source and target, choose what you need to migrate and let the tool deal with the remainder.
Data dependency
Your information comes unite and we mean it.
Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.
Data protected
Your information is behind impenetrable walls. Not even all our employees have see your credentials or other information.
You can be certain with HDM no hacker attacks are possible.
You’re in charge
Take complete control of your information with our in-app data mapping solution. Select what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.
Simple & effective
In just a couple of buttons to press you will be able to choose what goes where, when it starts, and in what order.
Our tech engineers considered user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.
Customer priority
As a migration service provider, we strive to deliver the best possible migration tool. Nevertheless, our priority is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from Dixa to CustomerFirst
Strong security of your information
The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up in the right destinations in CustomerFirst.Next
Maintained relation between object and people
When migrating your data from Dixa to CustomerFirst we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Dixa to CustomerFirst
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Dixa to CustomerFirst work
-
Prepare
Register and go to our migration tool.
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Link Dixa
Opt and connect your Dixa support desk with HDM.
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Connect CustomerFirst
Give access to your CustomerFirst account.
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Clarify your business needs
Let us understand precisely what parts of your migration you wish to adjust
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Get your requirements estimated
We will investigate your case and send you with a total price and a scope of work.
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Migrate from Dixa to CustomerFirst all data
Transfer all your customer support records in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your CustomerFirst import
Our staff would be more than happy to run a personalized migration in case you have special requirements.
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