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Dixa to ConnectWise
migration service

Extremely easy , no special knowledge or programming required. A complete Dixa to ConnectWise data migration tool.

More details

The best Dixa to ConnectWise tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Simply decide on customer info you need to transfer and start the transition immediately.
Simple migration
No tech knowledge or skill required. Just select what data will go to the target platform and observe the wonders happening.
Data completion
Move your help desk records in full to make certain that no ticket is missing essential customer support information.
Simple and easy process

You don’t have to bother about scripting or constantly watch each piece of info transferred.

Just attach your source and target, tick what you need to take to a new database and allow the system do the rest for you.

Data dependency

Your customer data comes unite , you can take our word.

Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind thick walls. Not even all our staff members can access to your credentials or records.

You may be sure that with HDM no data breaches are possible.

You’re in control

Manage your customer data with our in-app data mapper. Pick what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Simple & effective

In only a couple of buttons to press it will be possible to pick what goes where, when it goes, and how.

Our developers took user experience as an essential factor and ensured that you will be able to use the system to its fullest.

Customer service as priority

As a migration service supplier, we aim to offer the most effective migration tool. Yet, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Dixa to ConnectWise

Castle gates

Strong privacy of your information

The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right places in ConnectWise.

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Retained connection between object and people

When migrating your records from Dixa to ConnectWise we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Dixa to ConnectWise

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Dixa to ConnectWise work

  • Get ready

    Start off by preparing Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from Dixa to ConnectWise.

  • Complete the form with necessary credentials to allow our data migration tool to access data from your current help desk.

  • Connect ConnectWise

    Do the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Choose objects

    Select the information you need to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to ConnectWise everything

    Once everything's validated, choose a quiet time with the least load on the support team and begin migrating from Dixa to ConnectWise.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your ConnectWise import

Our team would be more than happy to run a personalized migration in case you have specific demands.
Get a price estimation

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