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Dixa to CloudSPRT
migration service

Trouble-free , no special skill set or coding required. A complete Dixa to CloudSPRT data migration tool.

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The best Dixa to CloudSPRT tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just choose the records you need to transfer and start the transition when comfortable.
Easy transition process
No specific expertise needed. Just select what data will go to the new system and see the wonders happening.
Data structure maintenance
Transfer your help desk records in full to make sure that no ticket has lost critical customer support information.
Simple and easy process

No need to worry about scripting or continuously control each record moved.

Just link your source and target, choose what you want to take to a new database and let the Migration Wizard do the rest for you.

Data maintenance

Your information migrates complete , you can take our word.

Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our employees can access to your passwords or records.

You may rest assured that with HDM no hacker attacks will take place.

Data mapping

Select data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select anything you might actually need.

Guided migration

If this is your first migration, worry not. Useful and simplified on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a data import service provider, we aim to deliver the most effective migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Dixa to CloudSPRT

Castle gates

Strong safety of your information

The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right places in CloudSPRT.

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Sustained relation between object and people

When migrating your records from Dixa to CloudSPRT we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Dixa to CloudSPRT

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Dixa to CloudSPRT work

  • Get ready

    Register and go to our migration tool.

  • Connect Dixa

    Select and link your Dixa service desk with HDM.

  • Grant the right to access your CloudSPRT account.

  • Detail your business needs

    Let us understand precisely what elements of your migration you would like to fine-tune

  • Get your requirements estimated

    We will investigate your application and get back to you with a cost and a scope of tasks.

  • Migrate from Dixa to CloudSPRT everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your CloudSPRT import

Our team would be more than happy to perform a custom migration if you have special needs.
Get a price estimation

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