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Dixa to C-Desk
migration service

Extremely easy , no special skill set or programming required. A complete Dixa to C-Desk data migration tool.

More details

The best Dixa to C-Desk tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and tool development processes. Just decide on the records you need to transfer and set off with the transition immediately.
Effortless transition process
No special expertise required. Just select what data will go to the new platform and see the wonders happening.
Data structure maintenance
Migrate your help desk info in full to make sure that no ticket is missing vital customer service information.
Automated tool

Worried that you’ll have to use special skills to move your info? Don’t be as we made sure that our tool interface is as easy to use as possible.

Link the platforms, select data, click ok, and the migration is ready!

Data maintenance

Your customer data comes complete and we mean it.

Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is behind thick walls. Not even all our team members have access to your credentials or other information.

You can be certain with HDM no hacker attacks are possible.

You’re in control

Manage your information with our internal data mapper. Pick what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In only a couple of clicks it will be possible to choose what goes where, when it starts, and in what order.

Our tech engineers considered user experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer service as priority

As a data import service supplier, we aim to propose the best possible migration tool. Nevertheless, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Dixa to C-Desk

Castle gates

Strong security of your records

The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right places in C-Desk.

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Maintained association between object and people

When migrating your records from Dixa to C-Desk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Dixa to C-Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Dixa to C-Desk work

  • Get ready

    Sign-up and go to our migration software.

  • Pick and connect your Dixa service desk with HDM.

  • Connect C-Desk

    Give access to your C-Desk account.

  • Clarify your needs

    Let us know exactly what elements of your migration you wish to modify

  • Have your needs estimated

    We will analyze your case and send you with a price range and a scope of work.

  • Migrate from Dixa to C-Desk all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your C-Desk import

Our team would be more than happy to perform a custom migration in case you have particular demands.
Get a price estimation

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