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Dixa to BSI Contact Center
migration service

Effortless , no special know how or programming required. A complete Dixa to BSI Contact Center data migration software.

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Your best tool for Dixa to BSI Contact Center data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and code development processes. Just choose customer info you need to move and start the transition immediately.
Effortless transition process
No special expertise required. Just choose what data will go to the new system and observe the magic happening.
Record structure maintenance
Migrate your help desk info in full to make certain that no ticket is missing essential customer support details.
Automated migration

Worried that you’ll have to use special skills to move your customer service data? Worry not as we ensured that our tool simple to use as it can possibly be.

Link the help desks, select records, click ok, and the migration is ready!

Data maintenance

Your customer info comes complete , you can take our word.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind impenetrable walls. Not even all our staff members can see your passwords or records.

You may be certain with HDM no hacker attacks will take place.

Data mapping

Pick records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to select just about everything you might actually need.

Efficient out-of-the-box solution

In only a couple of clicks it is possible to pick the data arrangement, when it goes, and how.

Our tech engineers considered customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a data import service supplier, we strive to offer the most effective migration tool. Yet, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Dixa to BSI Contact Center

Castle gates

Strong security of your records

The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right destinations in BSI Contact Center.

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Maintained connection between object and people

When migrating your data from Dixa to BSI Contact Center we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Dixa to BSI Contact Center

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Dixa to BSI Contact Center work

  • Prepare

    Sign-up and go to our migration software.

  • Pick and link your Dixa support desk with HDM.

  • Grant the right to access your BSI Contact Center account.

  • Explain your needs

    Let us know what components of your migration you would like to fine-tune

  • Get your needs estimated

    We shall investigate your case and get back to you with a price range and a scope of tasks.

  • Migrate from Dixa to BSI Contact Center all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your BSI Contact Center import

Our staff would be more than happy to perform a personalized migration in case you have specific needs.
Get a price estimation

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