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Dixa to Bomgar
migration service

Smooth , no special expertise or coding required. A complete Dixa to Bomgar data migration instrument.

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Your best tool for Dixa to Bomgar data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Simply decide on what data you need to migrate and start the transition immediately.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target platform and enjoy the miracle happening.
Record completion
Migrate your help desk data in full to make sure that no ticket has lost critical customer service details.
Simple and easy procedure

You don’t have to bother about scripting or constantly watch each record moved.

Just link your source and target, choose what you need to migrate and allow the Migration Wizard deal with the rest for you.

Data dependency

Your information migrates unite and we mean it.

Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our employees have see your passwords or records.

You may be certain with HDM no data breaches will take place.

Record mapping

Select information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to select anything you might ever need.

Simple & effective

In just a few buttons to press it will be possible to select the data arrangement, when it goes, and how.

Our tech engineers took customer experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Customer priority

As a migration service provider, we work to deliver the best possible migration tool. However, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Dixa to Bomgar

Castle gates

Strong security of your data

The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the data end up in the right destinations in Bomgar.

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Maintained association between object and people

When migrating your data from Dixa to Bomgar we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Dixa to Bomgar

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Dixa to Bomgar work

  • Prepare

    Sign up and go to our migration tool.

  • Connect Dixa

    Opt and connect your Dixa support desk with HDM.

  • Grant the right to access your Bomgar account.

  • Clarify your business needs

    Let us know exactly what aspects of your migration you need to adjust

  • Get your preferences estimated

    We'll investigate your case and send you with a the overall cost and a scope of tasks.

  • Migrate from Dixa to Bomgar everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Bomgar import

Our staff would be more than happy to run a custom migration if you have special demands.
Get a price estimation

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