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Dixa to Assembla
migration service

Trouble-free , no special expertise or coding required. A complete Dixa to Assembla data migration software.

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The best Dixa to Assembla tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and code development processes. Just choose customer info you need to transfer and set off with the transition immediately.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new system and observe the wonders happening.
Data completion
Move your help desk info in full to make certain that no ticket has lost essential customer service information.
Easy procedure

You don’t have to bother about scripting or continuously watch each piece of info transferred.

Just attach both platforms, tick what you want to migrate and allow the Migration Wizard deal with the remainder.

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their previous connections untouched.

You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive where you expected.

Data safety is paramount

Information is everything which is why we created a system that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.

You’re in control

Manage your information with our in-app data mapper. Choose what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Outside of providing great customer service, we always strive to develop our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to increase the general experience.


Why you should use Help Desk Migration to switch from Dixa to Assembla

Castle gates

Strong privacy of your records

The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right places in Assembla.

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Retained relation between object and people

When migrating your records from Dixa to Assembla we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Dixa to Assembla

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Dixa to Assembla work

  • Get ready

    Start with preparing Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from Dixa to Assembla.

  • Complete the form with requested credentials to allow our data migration tool to access records from your current help desk.

  • Connect Assembla

    Do the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Select the information you want to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Assembla all data

    When everything's tested, determine a quiet time with the least load on the support department and start migrating from Dixa to Assembla.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

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Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Assembla import

Our team would be more than happy to run a personalized migration if you have specific needs.
Get a price estimation

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