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Dixa to AnswerHub
migration service

Trouble-free , no special knowledge or coding required. A complete Dixa to AnswerHub data migration instrument.

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The best Dixa to AnswerHub tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and script development processes. Simply decide on customer info you need to move and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target platform and observe the magic happening.
Data completion
Move your help desk records in full to ensure that no ticket is missing essential customer service details.
Simple and easy process

No need to worry about scripting or constantly watch each record moved.

Just link your source and target, pick what you want to take to a new database and allow the Migration Wizard do the rest for you.

Data dependency

Your information comes unite and we mean it.

Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind thick walls. Not even all our staff members have see your credentials or other information.

You may rest assured that with HDM no hacker attacks are possible.

Record mapping

Choose information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to select anything you might actually need.

Guided migration

If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service provider, we work to offer the best possible migration tool. Yet, our priority is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Dixa to AnswerHub

Castle gates

Strong privacy of your information

The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right destinations in AnswerHub.

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Retained relation between object and people

When migrating your records from Dixa to AnswerHub we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Dixa to AnswerHub

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Dixa to AnswerHub work

  • Get ready

    Register and go to our migration service.

  • Opt and connect your Dixa support desk with HDM.

  • Connect AnswerHub

    Give the right to access your AnswerHub account.

  • Detail your requirements

    Let us know exactly what aspects of your migration you need to tweak

  • Have your needs estimated

    We'll analyze your case and send you with a cost and a scope of tasks.

  • Migrate from Dixa to AnswerHub everything

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your AnswerHub import

Our team would be more than happy to run a customized migration in case you have specific demands.
Get a price estimation

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