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Dixa to Amazon Redshift
migration service

Smooth , no special skill set or programming required. A complete Dixa to Amazon Redshift data migration instrument.

More details

Your best tool for Dixa to Amazon Redshift data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and script development processes. Simply decide on customer info you need to migrate and set off with the transition immediately.
Easy transition process
No specific expertise required. Just pick what data will go to the target platform and observe the miracle happening.
Record structure maintenance
Transfer your help desk data in full to ensure that no ticket is missing essential customer service information.
Automated migration

Afraid that you’ll have to use special skills to migrate your info? Don’t be as we ensured that our tool interface accessible as possible.

Link the help desks, select records, click ok, and you’re done!

From sender information to phone number connection, your entire database will keep their initial connections untouched.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will arrive where you expected.

Security is priority

Information is everything which is why we created a system that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.

You control the process

Take complete control of your customer data with our in-app data mapper. Choose what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a couple of buttons to press it will be possible to pick the data arrangement, when it starts, and how.

Our tech engineers took customer experience as a priority and ensured that you will be able to use the system to its fullest.

Great service first

Outside of producing great customer service, we always strive to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are constantly putting so much effort to improve the general experience.


Reasons to use Help Desk Migration to migrate data from Dixa to Amazon Redshift

Castle gates

Strong safety of your data

The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up in the right places in Amazon Redshift.

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Sustained connectivity between object and people

When migrating your data from Dixa to Amazon Redshift we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Dixa to Amazon Redshift

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Dixa to Amazon Redshift work

  • Prepare

    Sign up and go to our migration wizard.

  • Choose and connect your Dixa service desk with HDM.

  • Give the right to access your Amazon Redshift account.

  • Clarify your needs

    Let us know exactly what parts of your migration you need to adjust

  • Have your preferences estimated

    We'll analyze your case and get back to you with a cost and a scope of work.

  • Migrate from Dixa to Amazon Redshift all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Amazon Redshift import

Our staff would be more than happy to perform a customized migration in case you have specific demands.
Get a price estimation

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