Dixa to Aegis Help Desk
migration service
Trouble-free , no special know how or programming required. A complete Dixa to Aegis Help Desk data migration tool.
Dixa to Aegis Help Desk
The best Dixa to Aegis Help Desk tool made for you
There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid complex data audit and tool development processes. Just choose what data you need to migrate and set off with the transition immediately.Simple transition process
No tech expertise required. Just select what data will go to the new system and enjoy the miracle happening.Data structure maintenance
Move your help desk records in full to ensure that no ticket is missing vital customer support details.Automated tool
Scared that you’ll have to use special skills to move your customer service data? Worry not as we made sure that our tool interface user friendly as possible.
Link the help desks, choose data, click ok, and the migration is ready!
Intact data links
From sender information to phone number connection, all you records will keep their previous data structure untouched.
You don’t have to worry that some info will be missing and service quality will degrade. Everything will be waiting for you where you expected.
Security is paramount
You data is key which is why we created a tool that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.
Data mapping
Choose data that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to pick anything you might ever need.
Efficient out-of-the-box solution
In only a couple of clicks it is possible to select what goes where, when it starts, and in what order.
Our software took customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.
Good service first
Except providing great customer support services, we always aim to develop our customer service.
As a company, we want you to enjoy best possible service, which is why we are continuously making great strides to improve the general experience.
Why you should use Help Desk Migration to migrate data from Dixa to Aegis Help Desk
Strong privacy of your information
The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to transfer your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right destinations in Aegis Help Desk.Next
Retained link between object and people
When migrating your records from Dixa to Aegis Help Desk we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Dixa to Aegis Help Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Dixa to Aegis Help Desk work
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Get ready
Register and go to our migration software.
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Link Dixa
Select and link your Dixa support desk with HDM.
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Connect Aegis Help Desk
Give access to your Aegis Help Desk account.
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Detail your needs
Let us know what parts of your migration you wish to modify
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Get your preferences estimated
We shall analyze your case and get back to you with a price and a scope of work.
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Migrate from Dixa to Aegis Help Desk all data
Move all your customer support records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your Aegis Help Desk import
Our team would be more than happy to perform a customized migration in case you have particular needs.
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