Dixa to Activate
migration service
Extremely easy , no special knowledge or programming required. A complete Dixa to Activate data migration tool.
Dixa to Activate
The best Dixa to Activate tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip complex data audit and tool development processes. Simply decide on the records you need to migrate and set off with the transition immediately.Easy migration
No specific knowledge or skill required. Just select what data will go to the target platform and see the miracle happening.Data completion
Transfer your help desk info in full to ensure that no ticket has lost vital customer service details.Easy process
You don’t have to bother about coding or continuously watch each piece of info transferred.
Just link your source and target, pick what you need to take to a new database and allow the system do the remainder.
Data dependency
Your customer data migrates unite and we mean it.
Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is safe and sound with us. Not even all our team members have see your credentials or other information.
You can rest assured that with HDM no hacker attacks are possible.
You’re in control
Take complete control of your information with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.
Simple & effective
In only a few buttons to press it will be possible to choose what goes where, when it starts, and in what order.
Our software considered user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.
Customer service as priority
As a migration service supplier, we aim to propose the best possible migration tool. Nevertheless, our priority is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from Dixa to Activate
Strong safety of your records
The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus helping you to make sure that the data end up in the right destinations in Activate.Next
Sustained association between object and people
When migrating your records from Dixa to Activate we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Dixa to Activate
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Dixa to Activate work
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Get ready
Sign-up and go to our migration wizard.
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Connect Dixa
Opt and connect your Dixa support desk with HDM.
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Connect Activate
Give access to your Activate account.
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Detail your business needs
Let us know exactly what parts of your migration you want to adjust
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Get your preferences estimated
We'll research your application and send you with a cost and a scope of work.
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Migrate from Dixa to Activate everything
Migrate all your customer support records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your Activate import
Our team would be more than happy to run a customized migration if you have particular demands.
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