96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Dixa to Activate
migration service

Extremely easy , no special knowledge or programming required. A complete Dixa to Activate data migration tool.

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Trustworthy and Reputable
Your passwords along with records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to begin the the migration.
Complete & Precise
We've handled all significant peculiarities of various helpdesks to help you accurately and efficiently migrate massive loads of information

Why you should use Help Desk Migration to switch from Dixa to Activate

Strong safety of your records

The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer support to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the data end up in the right destinations in Activate.

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Sustained association between object and people

When migrating your records from Dixa to Activate we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Dixa to Activate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from Dixa to Activate work

  • Get ready

    Sign-up and go to our migration wizard.

  • Connect Dixa

    Opt and connect your Dixa support desk with HDM.

  • Connect Activate

    Give access to your Activate account.

  • Detail your business needs

    Let us know exactly what parts of your migration you want to adjust

  • Get your preferences estimated

    We'll research your application and send you with a cost and a scope of work.

  • Migrate from Dixa to Activate everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Activate import

Our team would be more than happy to run a customized migration if you have particular demands.
Get a price estimation
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