Dimelo Digital platform to Teamwork Desk
migration service

Trouble-free , no special skill set or programming required. A complete Dimelo Digital platform to Teamwork Desk data migration instrument.

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Trustworthy and Reputable
Your passwords along with data are safe with us and will be used for import solely.
Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to begin the the migration.
Complete & Accurate
We've considered all significant peculiarities of various helpdesks to help you accurately and efficiently migrate massive volumes of information

Why you should use Help Desk Migration to migrate data from Dimelo Digital platform to Teamwork Desk

Strong safety of your records

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer care to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right destinations in Teamwork Desk.

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Sustained association between object and people

When migrating your records from Dimelo Digital platform to Teamwork Desk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Dimelo Digital platform to Teamwork Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from Dimelo Digital platform to Teamwork Desk work

  • Get ready

    Start with preparing Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from Dimelo Digital platform to Teamwork Desk.

  • Connect Dimelo Digital platform

    Complete the form with required credentials to permit our data migration tool to retrieve records from your current help desk.

  • Connect Teamwork Desk

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Choose the information you need to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Teamwork Desk all data

    When everything's validated, choose a quiet time with the minimal load on the support staff and begin migrating from Dimelo Digital platform to Teamwork Desk.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Teamwork Desk import

Our team would be more than happy to perform a personalized migration if you have specific requirements.
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