Dimelo Digital platform to SherpaDesk
migration service

Extremely easy , no special skill set or programming required. A complete Dimelo Digital platform to SherpaDesk data migration software.

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Secure and Reputable
Your passwords along with data are safe with us and will be used for import solely.
Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to begin the the migration.
Full & Accurate
We've handled all significant peculiarities of various helpdesks to help you accurately and efficiently migrate massive volumes of data

Why you should use Help Desk Migration to migrate data from Dimelo Digital platform to SherpaDesk

Castle gates

Strong security of your records

The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right places in SherpaDesk.

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Maintained relation between object and people

When migrating your records from Dimelo Digital platform to SherpaDesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Dimelo Digital platform to SherpaDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Dimelo Digital platform to SherpaDesk work

  • Get ready

    Sign-up and go to our migration wizard.

  • Connect Dimelo Digital platform

    Opt and connect your Dimelo Digital platform service desk with HDM.

  • Grant the right to access your SherpaDesk account.

  • Explain your needs

    Let us know exactly what aspects of your migration you wish to adjust

  • Have your needs estimated

    We'll investigate your application and get back to you with a price and a scope of work.

  • Migrate from Dimelo Digital platform to SherpaDesk all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your SherpaDesk import

Our team would be more than happy to perform a personalized migration if you have specific requirements.
Get a price estimation

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