Dimelo Digital platform to Magento HelpDesk Ultimate
Effortless , no special know how or programming required. A complete Dimelo Digital platform to Magento HelpDesk Ultimate data migration tool.
Trustworthy and SafeYour passwords as well as data are safe with us and will be used for import solely.
Fast and UnderstandableHelp Desk Migration does not require any specific competencies or knowledge to begin the the migration.
Complete & AccurateWe've taken into account all major peculiarities of various helpdesks to let you accurately and efficiently migrate massive loads of information
Strong safety of your dataThe migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT department
Advanced data mappingOur service allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right destinations in Magento HelpDesk Ultimate.
Sustained connection between object and peopleWhen migrating your data from Dimelo Digital platform to Magento HelpDesk Ultimate we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Dimelo Digital platform to Magento HelpDesk Ultimate
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
How does data migration from Dimelo Digital platform to Magento HelpDesk Ultimate work
Start by creating Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from Dimelo Digital platform to Magento HelpDesk Ultimate.
Connect Dimelo Digital platform
Fill in the form with required credentials to make it possible for our data migration tool to fetch data from your current help desk.
Link Magento HelpDesk Ultimate
Do the same action to integrate our service with the new help desk and thus make it possible to import the information.
Select the information you want to migrate and set the ticket fields mapping, so the records could be migrated based upon your needs
Migrate limited amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Magento HelpDesk Ultimate everything
When everything's validated, choose a quiet time with the minimal load on the support team and start migrating from Dimelo Digital platform to Magento HelpDesk Ultimate.
Your data is in good hands
Automated Migration price
Custom Migration price
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT