Dimelo Digital platform to Groove
Smooth , no special knowledge or coding required. A complete Dimelo Digital platform to Groove data migration tool.
Trustworthy and SafeYour passwords as well as records are safe with us and will be used for import only.
Fast and EasyHelp Desk Migration does not require any specific skills or knowledge to get started with the migration.
Complete & PreciseWe've tackled all major peculiarities of different helpdesks to let you accurately and efficiently migrate large volumes of information
Strong safety of your dataThe migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is easy to transfer your support service to a new helpdesk without involving the IT department
Exceptional data mappingOur service allows mapping standard and custom fields , thus letting you make sure that the records end up in the right destinations in Groove.
Sustained relation between object and peopleWhen migrating your data from Dimelo Digital platform to Groove we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from Dimelo Digital platform to Groove
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from Dimelo Digital platform to Groove work
Start by setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Dimelo Digital platform to Groove.
Connect Dimelo Digital platform
Fill out the form with necessary credentials to permit our data migration tool to retrieve information from your current help desk.
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.
Choose the data you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your needs
Migrate small amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Groove all data
Once everything's tested out, determine a quiet time with the minimal load on the support department and begin migrating from Dimelo Digital platform to Groove.
Your data is in good hands
Automated Migration price
Custom Migration price
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT