Dimelo Digital platform to bold360
migration service

Smooth , no special knowledge or programming required. A complete Dimelo Digital platform to bold360 data migration tool.

More details
Secure and Reputable
Your passwords as well as records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to begin the the migration.
Full & Precise
We've tackled all significant peculiarities of various helpdesks to let you accurately and efficiently migrate large amounts of information

Reasons to use Help Desk Migration to switch from Dimelo Digital platform to bold360

Castle gates

Strong security of your records

The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your support service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right destinations in bold360.

Next

Maintained connectivity between object and people

When migrating your data from Dimelo Digital platform to bold360 we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Dimelo Digital platform to bold360

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Dimelo Digital platform to bold360 work

  • Prepare

    Sign-up and go to our migration software.

  • Select and link your Dimelo Digital platform support desk with HDM.

  • Give access to your bold360 account.

  • Describe your business needs

    Let us understand precisely what parts of your migration you would like to modify

  • Get your preferences estimated

    We will research your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Dimelo Digital platform to bold360 all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your bold360 import

Our staff would be more than happy to run a customized migration in case you have special needs.
Get a price estimation

Blog Articles You Might Find Useful

What Is A Service Desk and Why You Need One

What Is A Service Desk and Why You Need One

July 5, 2019

With the rise of internet technology, the world has shifted to a wide range of tools that are today, considered to be for granted. At the turn of the millennium, many different products came into existence and as years went by, they have evolved many times. What started as a simple bulletin board, is now …

A List of 10 Best Apps for Zendesk to Make Your Life Easier in 2020

A List of 10 Best Apps for Zendesk to Make Your Life Easier in 2020

June 10, 2020

The key to success in a customer-driven market is to create and maintain great relationships with customers. Zendesk can help you to do it at scale. With this customer support platform, you can connect with your customers on any channel. In a nutshell, there is no matter whether your clients want to get in touch …

7 Books to Boost Your Career as a Customer Support Specialist

7 Books to Boost Your Career as a Customer Support Specialist

June 27, 2018

There are dozens, even thousands of books written and published by support-minded folks on customer service, strategy, customer loyalty, persuasive speaking, comprehensive writing, team and time management and so on. It can take a lifetime to read them all. For the sake of your time and mental health, here is a must-read (or worth-to-read) list …

Book a Call
cancel
%s
— %s