DigitalGenius to Vision Helpdesk
migration service

Effortless , no special expertise or programming required. A complete DigitalGenius to Vision Helpdesk data migration software.

More details

Your best tool for DigitalGenius to Vision Helpdesk data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and code development processes. Just pick what data you need to move and set off with the transition immediately.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the new solution and enjoy the magic happening.
Record completion
Move your help desk records in full to make certain that no ticket is missing essential customer service information.
Easy procedure

No need to worry about scripting or constantly control each piece of info transferred.

Just attach your source and target, choose what you need to take to a new database and allow the tool deal with the remainder.

Data dependency

Your customer info comes complete and we mean it.

Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind impenetrable walls. Not even all our staff members have access to your passwords or other information.

You may be sure that with HDM no data breaches will take place.

You control the process

Take complete control of your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Simple & effective

In only a couple of clicks you will be able to select the data arrangement, when it starts, and how.

Our developers took customer experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a migration service supplier, we strive to offer the best possible migration tool. However, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from DigitalGenius to Vision Helpdesk

Castle gates

Strong privacy of your information

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your support service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right places in Vision Helpdesk.

Next

Retained connection between object and people

When migrating your data from DigitalGenius to Vision Helpdesk we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from DigitalGenius to Vision Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from DigitalGenius to Vision Helpdesk work

  • Prepare

    Register and go to our migration software.

  • Pick and connect your DigitalGenius service desk with HDM.

  • Give the right to access your Vision Helpdesk account.

  • Outline your needs

    Let us know exactly what aspects of your migration you need to fine-tune

  • Get your needs estimated

    We'll analyze your case and get back to you with a price range and a scope of work.

  • Migrate from DigitalGenius to Vision Helpdesk all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Vision Helpdesk import

Our staff would be more than happy to run a personalized migration in case you have specific requirements.
Get a price estimation

Blog Articles You Might Find Useful

Post Migration Checklist – Here’s What You Should Do

So you’ve successfully managed to move your stuff from one platform to another but have this funny feeling that you are missing something. Turns out…

The Many Pitfalls of Free Help Desk Software

There are many different help desk systems out there. Some are paid others are free, and there are those that are crowdfunded. So, which one…

Data Migration Strategies That Actually Work

There are many reasons as to why you would want to switch to a new help desk system. It can be the fact that you’ve…

Book a Call
cancel
%s
— %s