DigitalGenius to UserVoice
migration service

Trouble-free , no special skill set or coding required. A complete DigitalGenius to UserVoice data migration tool.

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The best DigitalGenius to UserVoice tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and tool development processes. Simply pick customer info you need to migrate and start the transition immediately.
Simple transition process
No tech expertise needed. Just select what data will go to the target solution and observe the miracle happening.
Data structure maintenance
Move your help desk records in full to make sure that no ticket has lost vital customer support information.
Automated tool

Scared that you’ll need advanced skills to migrate your customer service data? Don’t be as we ensured that our tool is as easy to use as it can possibly be.

Link the platforms, choose records, click ok, and the migration is ready!

Data maintenance

Your information migrates unite , you can take our word.

Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our team members can access to your passwords or records.

You can be certain with HDM no data breaches are possible.

You’re in control

Manage your customer data with our internal data mapping solution. Select what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Helpful and intuitive on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a data import service provider, we aim to propose the most effective migration tool. Yet, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from DigitalGenius to UserVoice

Castle gates

Strong privacy of your information

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right places in UserVoice.

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When migrating your records from DigitalGenius to UserVoice we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from DigitalGenius to UserVoice

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from DigitalGenius to UserVoice work

  • Get ready

    Start off by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from DigitalGenius to UserVoice.

  • Fill in the form with necessary credentials to allow our data migration tool to fetch records from your current help desk.

  • Connect UserVoice

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Select the information you need to migrate and set the ticket fields mapping, so the data could be moved according to your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to UserVoice everything

    When everything's validated, choose a quiet time with the least load on the support staff and start migrating from DigitalGenius to UserVoice.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your UserVoice import

Our team would be more than happy to perform a custom migration if you have particular requirements.
Get a price estimation

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