DigitalGenius to ServiceNow
migration service

Trouble-free , no special skill set or programming required. A complete DigitalGenius to ServiceNow data migration tool.

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The best DigitalGenius to ServiceNow tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and tool development processes. Just choose what data you need to migrate and set off with the transition right away.
Simple transition process
No tech expertise required. Just select what data will go to the new system and enjoy the miracle happening.
Data structure maintenance
Move your help desk info in full to make certain that no ticket is missing vital customer service information.
Effortless procedure

No need to worry about scripting or continuously control each piece of info moved.

Just link your source and target, choose what you want to take to a new database and allow the Migration Wizard do the remainder.

Data maintenance

Your customer data comes complete and we mean it.

Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind thick walls. Not even all our team members have access to your passwords or other information.

You can rest assured that with HDM no hacker attacks are possible.

You’re in control

Take complete control of your customer data with our internal data mapper. Select what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Useful and insightful on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service supplier, we aim to propose the best possible migration tool. However, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from DigitalGenius to ServiceNow

Castle gates

Strong privacy of your records

The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right places in ServiceNow.

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Retained connectivity between object and people

When migrating your records from DigitalGenius to ServiceNow we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from DigitalGenius to ServiceNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from DigitalGenius to ServiceNow work

  • Get ready

    Start with preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from DigitalGenius to ServiceNow.

  • Fill in the form with necessary credentials to permit our data migration tool to retrieve records from your current help desk.

  • Connect ServiceNow

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Choose the information you want to migrate and set the ticket fields mapping, so the data could be migrated based upon your needs

  • Migrate small amount of data

    Test out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to ServiceNow everything

    When everything's validated, find a quiet time with the least load on the support team and begin migrating from DigitalGenius to ServiceNow.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your ServiceNow import

Our team would be more than happy to perform a personalized migration in case you have particular needs.
Get a price estimation

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