DigitalGenius to Rhino Support
migration service

Trouble-free , no special skill set or coding required. A complete DigitalGenius to Rhino Support data migration software.

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The best DigitalGenius to Rhino Support tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and code development processes. Just choose the records you need to move and set off with the transition right away.
Simple transition process
No tech expertise needed. Just choose what data will go to the new system and see the magic happening.
Data structure maintenance
Move your help desk info in full to make certain that no ticket has lost essential customer support information.
Effortless procedure

No need to worry about coding or constantly control each piece of info moved.

Just link both platforms, choose what you want to migrate and allow the tool deal with the remainder.

From sender information to phone number connection, all you records will keep their initial data structure maintained.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will arrive how you left it.

Security is paramount

You data is key which is why we designed a system that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.

You control the process

Take complete control of your information with our internal data mapping solution. Pick what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Helpful and insightful on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Except providing great customer support services, we always aim to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are always putting so much effort to enhance the core experience.


Why you should use Help Desk Migration to migrate data from DigitalGenius to Rhino Support

Castle gates

Strong privacy of your records

The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the records end up being in the right places in Rhino Support.

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Retained connectivity between object and people

When migrating your records from DigitalGenius to Rhino Support we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from DigitalGenius to Rhino Support

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from DigitalGenius to Rhino Support work

  • Get ready

    Sign-up and go to our migration service.

  • Connect DigitalGenius

    Select and link your DigitalGenius service desk with HDM.

  • Give the right to access your Rhino Support account.

  • Outline your needs

    Let us know exactly what parts of your migration you want to fine-tune

  • Get your needs estimated

    We'll analyze your case and get back to you with a cost and a scope of tasks.

  • Migrate from DigitalGenius to Rhino Support everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Rhino Support import

Our team would be more than happy to perform a personalized migration if you have specific needs.
Get a price estimation

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