DigitalGenius to QuickFMS
migration service

Smooth , no special skill set or coding required. A complete DigitalGenius to QuickFMS data migration tool.

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Your best tool for DigitalGenius to QuickFMS data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Just choose what data you need to migrate and start the transition right away.
Effortless transition process
No special expertise needed. Just select what data will go to the new system and enjoy the miracle happening.
Record structure maintenance
Migrate your help desk records in full to make certain that no ticket is missing vital customer support details.
Effortless procedure

No need to worry about scripting or continuously control each record moved.

Just attach both platforms, choose what you need to migrate and let the Migration Wizard do the remainder.

From sender information to phone number connection, your entire database will keep their initial connections untouched.

You don’t have to worry that some records will be lost and service quality will degrade. Everything will be waiting for you how you expected.

Security is priority

Information is everything which is why we created a method that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

Data mapping

Pick data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to pick just about everything you might ever need.

Efficient out-of-the-box solution

In just a couple of clicks it is possible to select what goes where, when it goes, and in what order.

Our developers took customer experience as a priority and ensured that you will be able to use the system to its fullest.

Customer service first

Except producing great customer service, we always aim to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are always making great strides to enhance the general experience.


Reasons to use Help Desk Migration to migrate data from DigitalGenius to QuickFMS

Castle gates

Strong security of your information

The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right destinations in QuickFMS.

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Maintained connectivity between object and people

When migrating your data from DigitalGenius to QuickFMS we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from DigitalGenius to QuickFMS

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from DigitalGenius to QuickFMS work

  • Prepare

    Register and go to our migration tool.

  • Select and link your DigitalGenius support desk with HDM.

  • Connect QuickFMS

    Grant access to your QuickFMS account.

  • Outline your needs

    Let us understand precisely what aspects of your migration you would like to tweak

  • Have your preferences estimated

    We will research your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from DigitalGenius to QuickFMS all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your QuickFMS import

Our staff would be more than happy to perform a personalized migration in case you have particular needs.
Get a price estimation

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