DigitalGenius to Milldesk
migration service

Smooth , no special skill set or programming required. A complete DigitalGenius to Milldesk data migration software.

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Your best tool for DigitalGenius to Milldesk data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and code development processes. Simply decide on the records you need to move and start the transition when comfortable.
Easy transition process
No specific expertise required. Just choose what data will go to the target platform and see the magic happening.
Record structure maintenance
Transfer your help desk info in full to ensure that no ticket is missing essential customer support information.
Effortless process

You don’t have to bother about scripting or constantly watch each record transferred.

Just link both platforms, choose what you need to migrate and let the tool do the rest for you.

Starting from the ticket requester to every comment author, your entire database will keep their previous connections intact.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you where you left it.

Data safety is priority

Information is everything which is why we developed a method that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.

Data mapping

Choose records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to select anything you might actually need.

Efficient out-of-the-box solution

In only a couple of buttons to press it will be possible to choose what goes where, when it goes, and how.

Our tech engineers considered customer experience as an essential factor and ensured that you will be able to use the system to its fullest.

Great service first

Outside of producing great customer service, we always aim to improve our customer service.

As a team, we want you to experience best possible service, which is why we are constantly making great strides to increase the core experience.


Reasons to use Help Desk Migration to migrate data from DigitalGenius to Milldesk

Castle gates

Strong safety of your records

The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up being in the right places in Milldesk.

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Sustained association between object and people

When migrating your data from DigitalGenius to Milldesk we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from DigitalGenius to Milldesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from DigitalGenius to Milldesk work

  • Prepare

    Sign-up and go to our migration software.

  • Opt and link your DigitalGenius service desk with HDM.

  • Connect Milldesk

    Grant the right to access your Milldesk account.

  • Clarify your requirements

    Let us know exactly what elements of your migration you would like to tweak

  • Have your requirements estimated

    We will research your case and send you with a price range and a scope of work.

  • Migrate from DigitalGenius to Milldesk everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Milldesk import

Our staff would be more than happy to perform a customized migration in case you have specific demands.
Get a price estimation

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