DigitalGenius to Keeping.com
migration service

Effortless , no special know how or programming required. A complete DigitalGenius to Keeping.com data migration software.

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Your best tool for DigitalGenius to Keeping.com data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Simply pick customer info you need to move and set off with the transition right away.
Simple transition process
No tech expertise required. Just choose what data will go to the target solution and observe the magic happening.
Record structure maintenance
Move your help desk data in full to make sure that no ticket is missing critical customer service details.
Easy procedure

You don’t have to bother about coding or constantly control each record moved.

Just attach your source and target, pick what you need to migrate and let the system deal with the remainder.

Data maintenance

Your customer info comes unite and we mean it.

Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is behind impenetrable walls. Not even all our employees have see your credentials or other information.

You may be sure that with HDM no data breaches will take place.

Data mapping

Select records that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to select anything you might ever need.

Efficient out-of-the-box solution

In only a couple of buttons to press you will be able to pick what goes where, when it starts, and how.

Our developers took customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a data import service supplier, we strive to deliver the best possible migration tool. Yet, our priority is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from DigitalGenius to Keeping.com

Castle gates

Strong privacy of your data

The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right destinations in Keeping.com.

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Retained relation between object and people

When migrating your data from DigitalGenius to Keeping.com we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from DigitalGenius to Keeping.com

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from DigitalGenius to Keeping.com work

  • Prepare

    Sign up and go to our migration software.

  • Opt and connect your DigitalGenius support desk with HDM.

  • Connect Keeping.com

    Give the right to access your Keeping.com account.

  • Express your requirements

    Let us know what elements of your migration you would like to fine-tune

  • Get your requirements estimated

    We will investigate your case and get back to you with a price and a scope of tasks.

  • Migrate from DigitalGenius to Keeping.com all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Keeping.com import

Our staff would be more than happy to perform a custom migration in case you have special requirements.
Get a price estimation

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