DigitalGenius to Jitbit HelpDesk
migration service
Trouble-free , no special know how or coding required. A complete DigitalGenius to Jitbit HelpDesk data migration software.
DigitalGenius to Jitbit HelpDesk
Risk-free and Safe
Your passwords along with data are safe with us and will be used for import only.Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to get started with the migration.Optimal & Accurate
We've considered all major peculiarities of different helpdesks to let you accurately and efficiently migrate large amounts of dataWhy you should use Help Desk Migration to migrate data from DigitalGenius to Jitbit HelpDesk
Strong privacy of your data
The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to transfer your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you ensure that the records end up in the right places in Jitbit HelpDesk.Next
Retained link between object and people
When migrating your records from DigitalGenius to Jitbit HelpDesk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from DigitalGenius to Jitbit HelpDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
In what way does data migration from DigitalGenius to Jitbit HelpDesk work
Get ready
Start by setting up Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from DigitalGenius to Jitbit HelpDesk.
Link DigitalGenius
Fill out the form with requested credentials to make it possible for our data migration tool to retrieve information from your current help desk.
Connect Jitbit HelpDesk
Do the same action to connect our service with the new help desk and thus make it possible to import the information.
Select objects
Select the information you want to migrate and set the ticket fields mapping, so the records could be moved in line with your needs
Migrate limited amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Jitbit HelpDesk all data
Once everything's tested out, find a quiet time with the least load on the support team and begin migrating from DigitalGenius to Jitbit HelpDesk.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet an expert perform your Jitbit HelpDesk import
Our team would be more than happy to perform a customized migration in case you have special needs.
Get a price estimation