DigitalGenius to FuseDesk
migration service
Extremely easy , no special know how or programming required. A complete DigitalGenius to FuseDesk data migration tool.
DigitalGenius to FuseDesk
The best DigitalGenius to FuseDesk tool made for you
There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid complex data audit and tool development processes. Simply pick what data you need to migrate and start the transition right away.Easy transition process
No specific expertise required. Just select what data will go to the target solution and enjoy the miracle happening.Data structure maintenance
Transfer your help desk info in full to ensure that no ticket is missing critical customer service details.Automated tool
Worried that you’ll have to use special skills to migrate your info? Worry not as we made sure that our tool user friendly as it can possibly be.
Attach the help desks, pick records, click ok, and you’re done!
Data maintenance
Your customer data comes unite and we mean it.
Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.
Robust protection
Your customer data is behind thick walls. Not even all our employees have see your credentials or records.
You can be sure that with HDM no data breaches will take place.
You control the process
Take complete control of your customer data with our in-app data mapper. Select what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.
Step-by-step instructions
If you are new to data migrations, worry not. Helpful and simplified on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a data import service supplier, we aim to deliver the best possible migration tool. However, our priority is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from DigitalGenius to FuseDesk
Strong safety of your records
The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to transfer your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus helping you to make sure that the data end up in the right destinations in FuseDesk.Next
Sustained relation between object and people
When migrating your records from DigitalGenius to FuseDesk we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from DigitalGenius to FuseDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from DigitalGenius to FuseDesk work
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Get ready
Start with setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from DigitalGenius to FuseDesk.
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Connect DigitalGenius
Fill in the form with requested credentials to permit our data migration tool to access information from your current help desk.
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Link FuseDesk
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.
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Select objects
Select the records you need to migrate and set the ticket fields mapping, so the records could be migrated according to your preferences
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Migrate small amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to FuseDesk everything
When everything's tested, find a quiet time with the least load on the support team and begin migrating from DigitalGenius to FuseDesk.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro perform your FuseDesk import
Our team would be more than happy to perform a customized migration in case you have special requirements.
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