DigitalGenius to Front
migration service
Trouble-free , no special skill set or coding required. A complete DigitalGenius to Front data migration tool.
DigitalGenius to Front
The best DigitalGenius to Front tool made for you
There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid the system analysis and tool development processes. Just decide on customer info you need to migrate and start the transition when comfortable.Easy transition process
No specific expertise needed. Just select what data will go to the new platform and observe the miracle happening.Data structure maintenance
Transfer your help desk info in full to make certain that no ticket has lost essential customer service details.Easy procedure
You don’t have to bother about coding or constantly control each record transferred.
Just link both platforms, tick what you need to migrate and allow the system do the rest for you.
Intact connections
From sender information to phone number connection, your entire database will keep their initial connections maintained.
You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you where you left it.
Security is priority
You data is everything which is why we designed a system that will keep your information untouched.
Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.
Data mapping
Pick data that will be moved by using our built-in data viewer.
From contacts to tickets to help center solutions, you will be able to select anything you might ever need.
Efficient out-of-the-box solution
In just a few clicks it will be possible to pick the data arrangement, when it goes, and how.
Our developers took user experience as a priority and ensured that it will be possible to use the system to its fullest.
Good service first
Except producing great customer support services, we always strive to develop our customer service.
As a team, we want you to have the best possible service, which is why we are constantly making great strides to improve the core experience.
Why you should use Help Desk Migration to migrate data from DigitalGenius to Front
Strong safety of your records
The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right destinations in Front.Next
Sustained link between object and people
When migrating your records from DigitalGenius to Front we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from DigitalGenius to Front
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from DigitalGenius to Front work
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Get ready
Start with preparing Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from DigitalGenius to Front.
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Connect DigitalGenius
Fill in the form with necessary credentials to make it possible for our data migration tool to access information from your current help desk.
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Connect Front
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.
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Select objects
Select the records you need to migrate and set the ticket fields mapping, so the data could be migrated according to your needs
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Migrate limited amount of data
Try out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Front everything
Once everything's validated, find a quiet time with the minimal load on the support department and start migrating from DigitalGenius to Front.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your Front import
Our team would be more than happy to perform a personalized migration if you have specific demands.
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