DigitalGenius to EvantoDesk
migration service

Extremely easy , no special knowledge or coding required. A complete DigitalGenius to EvantoDesk data migration tool.

More details

The best DigitalGenius to EvantoDesk tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Simply decide on the records you need to move and start the transition immediately.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the target platform and see the magic happening.
Data completion
Move your help desk info in full to ensure that no ticket has lost vital customer service information.
Easy procedure

You don’t have to bother about scripting or continuously control each record moved.

Just attach both platforms, choose what you need to migrate and allow the tool do the remainder.

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their initial data structure intact.

You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will be waiting for you how you expected.

Data safety is priority

Information is key which is why we developed a system that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.

Record mapping

Choose data that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might ever need.

Simple & effective

In just a few buttons to press it will be possible to choose the data arrangement, when it goes, and how.

Our software took user experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Good service first

Apart from producing great customer service, we always strive to develop our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are always making great strides to increase the general experience.


Why you should use Help Desk Migration to switch from DigitalGenius to EvantoDesk

Castle gates

Strong privacy of your records

The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right places in EvantoDesk.

Next

When migrating your records from DigitalGenius to EvantoDesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from DigitalGenius to EvantoDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from DigitalGenius to EvantoDesk work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect DigitalGenius

    Choose and connect your DigitalGenius service desk with HDM.

  • Grant the right to access your EvantoDesk account.

  • Describe your requirements

    Let us know what elements of your migration you would like to adjust

  • Get your requirements estimated

    We'll investigate your application and get back to you with a price range and a scope of tasks.

  • Migrate from DigitalGenius to EvantoDesk all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your EvantoDesk import

Our team would be more than happy to run a customized migration if you have particular demands.
Get a price estimation

Blog Articles You Might Find Useful

Picking the Best Help Desk Software for a Small Business

There was a time when the amount of help desk solutions was not only scarce but those that were available weren’t exactly hot stuff. But…

The Enterprise Data Migration Checklist to Switch Help Desks

Businesses keep moving into the new landscape with vast volumes of data that overload every enterprise. And the need to keep that data under control…

Is Migrating Historical Data Worth the Splurge?

So, the choice is made. You’re getting ready to say goodbye to the old helpdesk, or maybe you’ve already purchased the licenses and have agents…

Book a Call
cancel
%s
— %s