DigitalGenius to eStreamDesk
migration service

Trouble-free , no special knowledge or programming required. A complete DigitalGenius to eStreamDesk data migration tool.

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The best DigitalGenius to eStreamDesk tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Just decide on what data you need to migrate and start the transition right away.
Simple migration
No tech knowledge or skill required. Just select what data will go to the new platform and enjoy the miracle happening.
Data completion
Move your help desk data in full to make sure that no ticket has lost critical customer support information.
Simple and easy procedure

No need to worry about scripting or continuously control each piece of info transferred.

Just attach your source and target, pick what you want to migrate and allow the system do the rest for you.

Data dependency

Your customer data migrates complete , you can take our word.

Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our employees can access to your credentials or records.

You can be certain with HDM no data breaches will take place.

You control the process

Take complete control of your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, don’t worry. Useful and intuitive on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service supplier, we aim to deliver the most effective migration tool. However, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from DigitalGenius to eStreamDesk

Castle gates

Strong privacy of your data

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right places in eStreamDesk.

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Retained connectivity between object and people

When migrating your records from DigitalGenius to eStreamDesk we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from DigitalGenius to eStreamDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from DigitalGenius to eStreamDesk work

  • Get ready

    Sign up and go to our migration software.

  • Connect DigitalGenius

    Pick and link your DigitalGenius service desk with HDM.

  • Connect eStreamDesk

    Grant access to your eStreamDesk account.

  • Clarify your requirements

    Let us understand precisely what parts of your migration you would like to fine-tune

  • Get your needs estimated

    We will research your application and get back to you with a cost and a scope of work.

  • Migrate from DigitalGenius to eStreamDesk all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your eStreamDesk import

Our team would be more than happy to run a custom migration if you have special demands.
Get a price estimation

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