DigitalGenius to BOSSDesk
migration service

Extremely easy , no special skill set or coding required. A complete DigitalGenius to BOSSDesk data migration tool.

More details

The best DigitalGenius to BOSSDesk tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just choose customer info you need to move and set off with the transition right away.
Effortless transition process
No special expertise needed. Just select what data will go to the new system and observe the magic happening.
Data structure maintenance
Migrate your help desk records in full to make sure that no ticket is missing vital customer service details.
Automated tool

Scared that you’ll need special skills to move your info? Worry not as we made sure that our tool interface is as easy to use as possible.

Connect the platforms, select records, click ok, and the migration is ready!

Data maintenance

Your information comes complete and we mean it.

Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind thick walls. Not even all our team members have see your credentials or other information.

You can be certain with HDM no hacker attacks are possible.

Data mapping

Select data that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to pick anything you might actually need.

Guided migration

If you are new to data migrations, worry not. Useful and simplified on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a data import service provider, we aim to propose the best possible migration tool. Yet, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from DigitalGenius to BOSSDesk

Castle gates

Strong security of your information

The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right destinations in BOSSDesk.

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Maintained connectivity between object and people

When migrating your records from DigitalGenius to BOSSDesk we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from DigitalGenius to BOSSDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from DigitalGenius to BOSSDesk work

  • Get ready

    Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from DigitalGenius to BOSSDesk.

  • Connect DigitalGenius

    Fill out the form with necessary credentials to permit our data migration tool to fetch data from your current help desk.

  • Connect BOSSDesk

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Select the records you want to migrate and set the ticket fields mapping, so the records could be moved in line with your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to BOSSDesk everything

    Once everything's tested, determine a quiet time with the least load on the support team and start migrating from DigitalGenius to BOSSDesk.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your BOSSDesk import

Our team would be more than happy to perform a custom migration in case you have particular needs.
Get a price estimation

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