DigitalGenius to Azure SQL DWH
migration service

Smooth , no special know how or programming required. A complete DigitalGenius to Azure SQL DWH data migration software.

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Your best tool for DigitalGenius to Azure SQL DWH data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Simply pick what data you need to transfer and start the transition immediately.
Simple transition process
No tech expertise required. Just choose what data will go to the target solution and enjoy the wonders happening.
Record structure maintenance
Move your help desk data in full to make sure that no ticket has lost essential customer service information.
Effortless procedure

You don’t have to bother about scripting or continuously watch each record transferred.

Just attach your source and target, pick what you need to migrate and let the Migration Wizard do the remainder.

Data maintenance

Your customer info migrates unite and we mean it.

Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our staff members have access to your passwords or records.

You can be sure that with HDM no hacker attacks will take place.

Data mapping

Select records that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick anything you might actually need.

Efficient out-of-the-box solution

In only a few buttons to press you will be able to select the data arrangement, when it goes, and in what order.

Our developers considered customer experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Customer priority

As a data import service supplier, we strive to offer the best possible migration tool. However, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from DigitalGenius to Azure SQL DWH

Castle gates

Strong privacy of your data

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right places in Azure SQL DWH.

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Retained relation between object and people

When migrating your data from DigitalGenius to Azure SQL DWH we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from DigitalGenius to Azure SQL DWH

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from DigitalGenius to Azure SQL DWH work

  • Prepare

    Sign up and go to our migration software.

  • Connect DigitalGenius

    Choose and connect your DigitalGenius service desk with HDM.

  • Grant access to your Azure SQL DWH account.

  • Express your requirements

    Let us understand precisely what aspects of your migration you would like to adjust

  • Get your needs estimated

    We shall analyze your application and send you with a cost and a scope of work.

  • Migrate from DigitalGenius to Azure SQL DWH all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Azure SQL DWH import

Our staff would be more than happy to perform a custom migration if you have specific requirements.
Get a price estimation

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