DigitalGenius to Axios assyst
migration service

Effortless , no special know how or coding required. A complete DigitalGenius to Axios assyst data migration software.

More details

Your best tool for DigitalGenius to Axios assyst data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and code development processes. Just decide on the records you need to move and set off with the transition when comfortable.
Simple transition process
No tech expertise needed. Just choose what data will go to the new platform and see the magic happening.
Record structure maintenance
Move your help desk data in full to make certain that no ticket is missing essential customer support details.
Effortless process

No need to worry about coding or constantly watch each piece of info transferred.

Just link both platforms, pick what you need to migrate and allow the tool do the remainder.

From sender information to phone number connection, all you records will keep their prior connections maintained.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will arrive where you left it.

Security is paramount

Information is everything which is why we designed a system that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.

You control the process

Take complete control of your information with our in-app data mapper. Pick what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In just a couple of clicks it will be possible to choose the data arrangement, when it starts, and in what order.

Our tech engineers took customer experience as a priority and made sure that you will be able to use the system to its fullest.

Customer service first

Apart from providing great customer service, we always aim to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are continuously putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to migrate data from DigitalGenius to Axios assyst

Castle gates

Strong privacy of your data

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your support service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the records end up being in the right destinations in Axios assyst.

Next

Retained connectivity between object and people

When migrating your data from DigitalGenius to Axios assyst we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from DigitalGenius to Axios assyst

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from DigitalGenius to Axios assyst work

  • Prepare

    Sign up and go to our migration service.

  • Select and link your DigitalGenius support desk with HDM.

  • Give access to your Axios assyst account.

  • Clarify your requirements

    Let us understand precisely what parts of your migration you want to tweak

  • Have your needs estimated

    We'll analyze your case and send you with a cost and a scope of work.

  • Migrate from DigitalGenius to Axios assyst everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Axios assyst import

Our staff would be more than happy to perform a personalized migration in case you have specific demands.
Get a price estimation

Blog Articles You Might Find Useful

Top Benefits of Cloud Migration in 2019

Today, many organizations, both for- and non-profit move all their data to the cloud as it not only accelerates their operations but provides a number…

The 10 Languages You Need to Support if You Sell Worldwide

For companies selling worldwide, being multilingual is no longer a matter of choice. Today, only 20% of all online content is in English. And while…

Helpdesk with Chat: Easy Way to Better Customer Service

What sets your business apart from other companies who offer the same thing? The answer is quite simple: outstanding, timely customer service. Getting a response…

Book a Call
cancel
%s
— %s