DigitalGenius to Artologik HelpDesk
migration service

Smooth , no special know how or coding required. A complete DigitalGenius to Artologik HelpDesk data migration software.

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Your best tool for DigitalGenius to Artologik HelpDesk data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and code development processes. Just choose the records you need to migrate and start the transition when comfortable.
Effortless transition process
No special expertise needed. Just choose what data will go to the new system and see the miracle happening.
Record structure maintenance
Migrate your help desk info in full to ensure that no ticket has lost essential customer support details.
Automated migration

Worried that you’ll need advanced skills to move your customer service data? Worry not as we made sure that our tool accessible as it can possibly be.

Connect the platforms, choose data, click ok, and you’re done!

Intact connections

From sender information to phone number connection, all you records will keep their prior data structure maintained.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will arrive where you expected.

Security is paramount

Information is key which is why we designed a system that will keep your information safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

You’re in charge

Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, worry not. Helpful and intuitive on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Except providing great customer service, we always strive to develop our customer service.

As a company, we want you to have the best possible service, which is why we are constantly putting so much effort to improve the general experience.


Reasons to use Help Desk Migration to migrate data from DigitalGenius to Artologik HelpDesk

Castle gates

Strong security of your records

The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up being in the right destinations in Artologik HelpDesk.

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Maintained connectivity between object and people

When migrating your data from DigitalGenius to Artologik HelpDesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from DigitalGenius to Artologik HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from DigitalGenius to Artologik HelpDesk work

  • Prepare

    Sign-up and go to our migration service.

  • Connect DigitalGenius

    Pick and link your DigitalGenius support desk with HDM.

  • Connect Artologik HelpDesk

    Grant the right to access your Artologik HelpDesk account.

  • Outline your requirements

    Let us know what aspects of your migration you wish to adjust

  • Get your needs estimated

    We'll investigate your case and send you with a price and a scope of work.

  • Migrate from DigitalGenius to Artologik HelpDesk all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Artologik HelpDesk import

Our staff would be more than happy to perform a customized migration if you have specific needs.
Get a price estimation

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