DiamanteDesk import
in a few clicks

Without techs, delays and hustle. With step-by-step DiamanteDesk import setup form

DiamanteDesk import tool you’ve been looking for

Now, there’s no need to concern yourself about any help desk import troubles. Total platform to platform migration with HDM quick and simple.

Save time & money

Clear price, a swift transfer to the new platform, and no need to create the migration method. Get all of this with HDM service.

Smooth setup

Simply get the customer info ready for the import beforehand and begin moving your data. No need to do everything alone.

Key custom records right beside you

Regardless of your reasons, transfer your historical data to the new tool to keep up with customer data easier.

Automated method

Only the smallest preparations are to get done on your side. We already created the migration method.

All you have to do is set your help desk migration preferences and you’re good to go.

Data relationship coherence

All your customer records will move complete and whole. From sender and receiver info to attachments and signatures, all data structure will be maintained.

The same goes for the help desk and CSV data. By the end, you get technically viable information.

Data protection

All the passwords you provide during the migration process are not stored. Only authorized staff can gain access to your email accounts or help desk dashboards.

All your info is under solid protection from any type of danger.

Arrange your records

There’s no need to perform considerable amount of data reviews to get started on your data import.

Use our Migration Wizard to choose the records for data migration right during the process. Choose what you want to keep and say where it goes just by clicking the necessary checkboxes.

Powerful & accessible

You don’t need to learn the platform peculiarities to use it to its full.

Handy on-screen instructions will help you move your records fast and effectively. As a result, you can move data just about anywhere you need.

Great customer service

Our main goal is to make our service as convenient to you as possible, and G2 Crowd has already recognized it. We always aim for quality and proper communication.

Whether it is through a phone or email, we are always ready to tackle your migration queries.

Why import data to DiamanteDesk utilizing Help Desk Migration?

Security first

We don't disclose any of your personal information with third parties, and moreover meticulously protect it, so not a thing gets lost or stolen.

User-friendly wizard to setup import

Our service was created to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Alternative and powerful field mapping

Only Help Desk Migration enables you to instantly move custom fields, as well as map their location.

Preserved relations between objects and people

All tickets will be imported to DiamanteDesk with their respective agents, contacts, and attachments, thereby, saving the previous record of customers' requests.

Objects you may import to DiamanteDesk

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to DiamanteDesk in six quick steps

Prepare

Sign-up and go to our migration wizard.
Connect source Help Desk

Choose and link your source support desk with HDM.
Connect DiamanteDesk

Grant the right to access your DiamanteDesk account.
Explain your needs

Let us understand precisely what aspects of your migration you want to adjust
Get your preferences estimated

We shall analyze your application and send you with a cost and a scope of work.
Import to DiamanteDesk everything

Transfer all your customer service information in a single push.

We keep all of your data secure

We take security and safety very seriously and have built an in-depth set of practices , technologies , and policies to help ensure that your data is protected.

Read our security guidebook

Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one

Migrate from Zendesk

To DiamanteDesk

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.

Let's get connected

Name

Phone

Select how you want to proceed

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Option #1: fully automated process

Automated data migration

According to the platforms you've selected, you can migrate:

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Option #2: Tailored to meet your needs

Customized data migration

Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.

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What kind of customization do you need?

Please describe your needs as detailed as possible

Message *

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Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Voice of the buyers

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