DiamanteDesk import
in a few clicks

Without techs, delays and hustle. With step-by-step DiamanteDesk import setup form

Safe and Secure

Your passwords as well as data are safe with us and will be used for import solely.

Quick & Furious

It will take you no longer than 10 minutes to set up the import to DiamanteDesk and start the test data transfer.

All Data Import

HDM is capable of importing all major record types and fields you need, directly to places you want them to be.

Why import data to DiamanteDesk
utilizing Help Desk Migration?

Security first

We don't disclose any of your personal information with third parties, and moreover meticulously protect it, so not a thing gets lost or stolen.

User-friendly wizard to setup import

Our service was created to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Alternative and powerful field mapping

Only Help Desk Migration enables you to instantly move custom fields, as well as map their location.

Preserved relations between objects and people

All tickets will be imported to DiamanteDesk with their respective agents, contacts, and attachments, thereby, saving the previous record of customers' requests.

Objects you may import to DiamanteDesk

Help Desk Objects

Tickets

with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles

with images and attachments
Categories
Companies
Folders

Import data to DiamanteDesk in six quick steps

Prepare

Sign-up and go to our migration wizard.
Connect source Help Desk

Choose and link your source support desk with HDM.
Connect DiamanteDesk

Grant the right to access your DiamanteDesk account.
Explain your needs

Let us understand precisely what aspects of your migration you want to adjust
Get your preferences estimated

We shall analyze your application and send you with a cost and a scope of work.
Import to DiamanteDesk everything

Transfer all your customer service information in a single push.

We keep all of your data secure

We take security and safety very seriously and have built an in-depth set of practices , technologies , and policies to help ensure that your data is protected.

Read our security guidebook

Price estimation

Select your current Help Desk platform and the future one

Migrate from Zendesk

To DiamanteDesk

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.