DiamanteDesk to VI Service Desk
migration service
Extremely easy , no special skill set or coding required. A complete DiamanteDesk to VI Service Desk data migration instrument.
DiamanteDesk to VI Service Desk
The best DiamanteDesk to VI Service Desk tool made for you
There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid the system analysis and script development processes. Just pick customer info you need to migrate and start the transition immediately.Easy transition process
No specific expertise needed. Just pick what data will go to the new solution and observe the miracle happening.Data structure maintenance
Transfer your help desk data in full to ensure that no ticket has lost essential customer service details.Automated tool
Afraid that you’ll need advanced skills to move your info? Worry not as we made sure that our tool is as easy to use as it can possibly be.
Attach the help desks, pick records, click ok, and you’re done!
Data maintenance
Your information migrates complete and we mean it.
Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.
Robust protection
Your information is safe and sound with us. Not even all our staff members have see your credentials or records.
You can rest assured that with HDM no data breaches will take place.
Data mapping
Choose information that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to pick just about everything you might ever need.
Efficient out-of-the-box solution
In just a few clicks you will be able to pick what goes where, when it goes, and in what order.
Our software took customer experience as an essential factor and ensured that you will be able to use the system to its fullest.
Customer service as priority
As a data import service provider, we work to offer the best possible migration tool. Yet, our priority is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from DiamanteDesk to VI Service Desk
Strong safety of your data
The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to transfer your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus letting you be sure that the records end up in the right destinations in VI Service Desk.Next
Sustained link between object and people
When migrating your records from DiamanteDesk to VI Service Desk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from DiamanteDesk to VI Service Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from DiamanteDesk to VI Service Desk work
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Get ready
Sign up and go to our migration tool.
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Connect DiamanteDesk
Select and connect your DiamanteDesk support desk with HDM.
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Connect VI Service Desk
Grant access to your VI Service Desk account.
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Describe your business needs
Let us know what elements of your migration you would like to adjust
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Have your preferences estimated
We shall analyze your application and send you with a total price and a scope of tasks.
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Migrate from DiamanteDesk to VI Service Desk everything
Migrate all your customer service records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro perform your VI Service Desk import
Our team would be more than happy to perform a customized migration if you have specific requirements.
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