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DiamanteDesk to USU Valuemation (ITSDM)
migration service

Effortless , no special knowledge or programming required. A complete DiamanteDesk to USU Valuemation (ITSDM) data migration instrument.

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Your best tool for DiamanteDesk to USU Valuemation (ITSDM) data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and script development processes. Simply pick the records you need to transfer and start the transition immediately.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the target solution and see the wonders happening.
Record completion
Migrate your help desk data in full to ensure that no ticket has lost essential customer support details.
Effortless process

No need to worry about coding or constantly watch each record transferred.

Just link both platforms, pick what you want to migrate and allow the system deal with the rest for you.

Starting from the ticket requester to every comment author, your entire database will keep their previous connections untouched.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will be waiting for you where you left it.

Data safety is priority

You data is everything which is why we created a system that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.

Record mapping

Choose information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to select just about everything you might ever need.

Guided migration

If this is your first migration, worry not. Helpful and intuitive on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Apart from producing great customer support services, we always aim to improve our customer service.

As a company, we want you to have the best possible service, which is why we are constantly making great strides to improve the core experience.


Reasons to use Help Desk Migration to switch from DiamanteDesk to USU Valuemation (ITSDM)

Castle gates

Strong security of your data

The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right destinations in USU Valuemation (ITSDM).

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Maintained relation between object and people

When migrating your data from DiamanteDesk to USU Valuemation (ITSDM) we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from DiamanteDesk to USU Valuemation (ITSDM)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from DiamanteDesk to USU Valuemation (ITSDM) work

  • Prepare

    Sign up and go to our migration wizard.

  • Connect DiamanteDesk

    Choose and link your DiamanteDesk support desk with HDM.

  • Grant the right to access your USU Valuemation (ITSDM) account.

  • Explain your business needs

    Let us understand precisely what elements of your migration you would like to fine-tune

  • Have your preferences estimated

    We'll investigate your case and send you with a price range and a scope of work.

  • Migrate from DiamanteDesk to USU Valuemation (ITSDM) everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your USU Valuemation (ITSDM) import

Our staff would be more than happy to run a customized migration if you have specific requirements.
Get a price estimation

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