DiamanteDesk to UseResponse
migration service
Trouble-free , no special skill set or coding required. A complete DiamanteDesk to UseResponse data migration instrument.
DiamanteDesk to UseResponse
The best DiamanteDesk to UseResponse tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid the system analysis and script development processes. Simply choose customer info you need to move and start the transition immediately.Easy transition process
No specific expertise needed. Just pick what data will go to the target system and observe the magic happening.Data structure maintenance
Transfer your help desk info in full to make sure that no ticket has lost critical customer support information.Effortless procedure
No need to worry about scripting or continuously control each record transferred.
Just link both platforms, pick what you need to take to a new database and allow the system deal with the rest for you.
Preserved data links
From sender information to phone number connection, all you records will keep their initial connections intact.
You don’t have to worry that some records will be lost and service quality will degrade. Everything will be waiting for you where you left it.
Security is paramount
You data is everything which is why we developed a tool that will keep your customer records untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.
Data mapping
Select information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might actually need.
Efficient out-of-the-box solution
In just a few buttons to press it is possible to pick the data arrangement, when it goes, and how.
Our tech engineers considered customer experience as a priority and made sure that it will be possible to use the system to its fullest.
Great service first
Outside of providing great customer support services, we always aim to develop our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are constantly making great strides to increase the core experience.
Why you should use Help Desk Migration to migrate data from DiamanteDesk to UseResponse
Strong safety of your records
The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up being in the right places in UseResponse.Next
Sustained link between object and people
When migrating your records from DiamanteDesk to UseResponse we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from DiamanteDesk to UseResponse
Help Desk Objects
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Tickets
with replies, notes and attachments
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Contact
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Companies
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Agents
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Agents Groups
Knowledge Base Objects
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Articles
with images and attachments
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Categories
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Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from DiamanteDesk to UseResponse work
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Get ready
Start with creating Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from DiamanteDesk to UseResponse.
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Link DiamanteDesk
Fill out the form with requested credentials to allow our data migration tool to fetch information from your current help desk.
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Link UseResponse
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.
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Select objects
Choose the data you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your needs
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Migrate limited amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to UseResponse all data
Once everything's tested, find a quiet time with the minimal load on the support team and start migrating from DiamanteDesk to UseResponse.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. -
The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service. -
Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your UseResponse import
Our team would be more than happy to perform a custom migration if you have special needs.
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