DiamanteDesk to Track-It!
migration service

Extremely easy , no special knowledge or programming required. A complete DiamanteDesk to Track-It! data migration instrument.

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Secure and Safe
Your passwords along with records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to begin the the migration.
Full & Precise
We've handled all major peculiarities of various helpdesks to help you accurately and efficiently migrate massive volumes of data

Why you should use Help Desk Migration to switch from DiamanteDesk to Track-It!

Strong security of your data

The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer care to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right places in Track-It!.

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Maintained relation between object and people

When migrating your records from DiamanteDesk to Track-It! we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from DiamanteDesk to Track-It!

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from DiamanteDesk to Track-It! work

  • Get ready

    Sign up and go to our migration wizard.

  • Connect DiamanteDesk

    Opt and link your DiamanteDesk service desk with HDM.

  • Connect Track-It!

    Give the right to access your Track-It! account.

  • Clarify your business needs

    Let us know what parts of your migration you need to fine-tune

  • Get your needs estimated

    We will research your application and send you with a the overall cost and a scope of work.

  • Migrate from DiamanteDesk to Track-It! all data

    Move all your customer service records in a single push.


Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
Talk to an Expert

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Track-It! import

Our team would be more than happy to run a personalized migration if you have particular requirements.
Get a price estimation

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Help Desk Migration service


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