DiamanteDesk to Track-It!
migration service
Extremely easy , no special knowledge or programming required. A complete DiamanteDesk to Track-It! data migration instrument.
DiamanteDesk to Track-It!
The best DiamanteDesk to Track-It! tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Skip complex data audit and script development processes. Simply pick the records you need to migrate and set off with the transition immediately.Effortless migration
No special knowledge or skill required. Just pick what data will go to the target solution and see the miracle happening.Data completion
Migrate your help desk data in full to make certain that no ticket has lost vital customer support information.Automated tool
Afraid that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we made sure that our tool interface simple to use as possible.
Attach the platforms, pick records, click ok, and the migration is ready!
Data dependency
Your customer data migrates unite , you can take our word.
Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is safe and sound with us. Not even all our team members can access to your credentials or other information.
You may be certain with HDM no hacker attacks are possible.
You’re in control
Take complete control of your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.
Simple & effective
In only a few buttons to press you will be able to choose what goes where, when it starts, and how.
Our tech engineers considered user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.
Customer service as priority
As a migration service supplier, we work to propose the most effective migration tool. Nevertheless, our priority is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from DiamanteDesk to Track-It!
Strong security of your data
The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right places in Track-It!.Next
Maintained relation between object and people
When migrating your records from DiamanteDesk to Track-It! we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from DiamanteDesk to Track-It!
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from DiamanteDesk to Track-It! work
Get ready
Start by preparing Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from DiamanteDesk to Track-It!.
Link DiamanteDesk
Fill in the form with required credentials to allow our data migration tool to fetch information from your current help desk.
Connect Track-It!
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.
Select objects
Select the data you want to migrate and set the ticket fields mapping, so the records could be transferred in line with your preferences
Migrate small amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to Track-It! everything
When everything's tested, determine a quiet time with the least load on the support team and begin migrating from DiamanteDesk to Track-It!.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a pro run your Track-It! import
Our team would be more than happy to run a personalized migration if you have particular requirements.
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