DiamanteDesk to Ticksy
migration service

Smooth , no special know how or programming required. A complete DiamanteDesk to Ticksy data migration instrument.

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Your best tool for DiamanteDesk to Ticksy data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and script development processes. Just choose what data you need to transfer and start the transition immediately.
Effortless transition process
No special expertise required. Just pick what data will go to the new system and enjoy the wonders happening.
Record structure maintenance
Migrate your help desk data in full to make certain that no ticket is missing vital customer service information.
Automated migration

Afraid that you’ll have to use special skills to move your info? Don’t be as we ensured that our tool is as easy to use as possible.

Link the help desks, choose data, click ok, and you’re done!

Starting from the ticket requester to every comment author, all you records will keep their initial data structure maintained.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will arrive where you left it.

Data safety is paramount

Information is key which is why we designed a method that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.

You control the process

Manage your information with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Except providing great customer service, we always strive to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are continuously putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to migrate data from DiamanteDesk to Ticksy

Castle gates

Strong security of your data

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right places in Ticksy.

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Maintained relation between object and people

When migrating your data from DiamanteDesk to Ticksy we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from DiamanteDesk to Ticksy

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from DiamanteDesk to Ticksy work

  • Prepare

    Sign up and go to our migration wizard.

  • Pick and connect your DiamanteDesk service desk with HDM.

  • Grant access to your Ticksy account.

  • Express your needs

    Let us understand precisely what elements of your migration you wish to adjust

  • Get your needs estimated

    We will analyze your case and send you with a cost and a scope of work.

  • Migrate from DiamanteDesk to Ticksy everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Ticksy import

Our staff would be more than happy to perform a personalized migration in case you have particular needs.
Get a price estimation

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